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Job Description/Duties: The Senior Program Coordinator works with other staff members in the Office of the University Registrar, particularly Curriculum Management and Bulletin staff, and throughout the Enrollment & Student Administration unit. This role also partners with staff, faculty, and deans throughout Boston University\'s schools and colleges and in other administrative offices throughout the University. The Senior Program Coordinator also works with some outside clients and vendors. This role reports to the Associate Registrar for Curriculum and Classroom Management. The Senior Program Coordinator\'s primary duties include: ? Providing detailed operational support for Curriculum and Classroom Management at Boston University. ? Managing the daily Curriculum Management inbox. ? Perform ongoing quality control checks on their own work and the departmental schedulers. ? Providing periodic re-education on process and procedures with academic schedulers in the schools and colleges. ? Communicating regularly and accurately with internal and external clients. Required Skills: A Bachelor\'s Degree and 1-3 years of relevant work experience are required for this position. Customer service skills highly desirable. We are willing and happy to train any industry-specific skills required to perform this job. Recommended Skills ? Excellent verbal and written communication skills, including ability to effectively communicate; with internal and external customers; ? Ability to compose clear documentation; ? Familiarity with scheduling; ? Ability to multi-task, establish priorities, and perform well under pressure; ? Ability to maintain a high level of data entry accuracy, consistency, and attention to detail; ? Be a methodical business process or systems thinker and problem solver; ? Ability to understand and analyze data; recognize anomalies and apply updates methodically;