Job Information
Federal Home Loan Bank of Boston Sr Benefits Analyst in Boston, Massachusetts
The Senior Benefits Analyst role is primarily responsible for the Bank?s benefits administration activities and managing the Bank?s wellness and leave of absence programs, all elements of the Bank?s robust Total Rewards offering. This role blends strong technical and analytical expertise with a high-touch, service-orientated approach, serving as a trusted resource for employees, vendors, and other key stakeholders. The role ensures accurate and timely maintenance and processing of employee data, reconciles benefits program billing and deductions, and proactively researches and resolves complex issues through clear, empathic communication. The role is also responsible for ongoing configuration, enhancements, testing and maintenance of Benefits programs within Workday and serves as the backup system and security administrator. This role offers involvement in a wide variety of department projects and initiatives, such as supporting the Bank?s efforts to increase employee engagement. The Senior Benefits Analyst leads the Bank?s Wellness Committee, which is comprised of volunteers from across the Bank. The selected candidate will bring deep experience administering a broad range of employee benefit programs, including health and welfare, retirement, wellness, and leave of absence programs, and will lead and own the end-to-end administration of these offerings. The role requires sound judgment and discretion to navigate complex, and often sensitive, situations. The role requires a strong customer service mindset and the ability to partner effectively with employees, vendors and key stakeholders. Digital fluency and a strong technical aptitude are required, with a focus on leveraging HR technology, data integrity, and automation to improve accuracy, efficiency, and the overall employee experience. Knowledge/Skills ? Proficient in the use of Microsoft Office. Advanced Excel skills strongly preferred. ? Experience with Workday or other cloud based HCM systems is preferred. Training will be provided for Workday ? Excellent quantitative skills with strong attention to detail. ? Demonstrates organizational and time management skills. ? Customer engagement skills and demonstrated success in a role collaborating with various stakeholders. Education ? Bachelor?s degree preferred or relevant work experience. Experience ? Must have 6+ years? experience administering a broad range of employee benefit programs, including health and welfare, retirement, wellness, and leave of absence programs relevant to the Bank?s offerings and plans. ? Role-specific credentials are attractive. Currently-held or work towards a PHR and/or CEBP designation considered to be a plus.