Job Information
Manulife Senior Product Manager in Boston, Massachusetts
Employer: John Hancock Life Insurance Company (USA)
Job Site: 200 Berkeley Street, Boston, MA 02116
Job Title: Senior Product Manager
Job Duties:
Create customer experiences that redefines expectations of cloud consumers in various business units of a financial services organization. Duties include:
Conduct market research to identify opportunities and ensure Azure product portfolio remains innovative;
Gather and define product requirements and ensure alignment with customer needs, industry standards and Azure cloud technology capabilities;
Responsible for product roadmap, backlog and feature prioritization processes using Agile Project Methodology and SaFE Agile framework;
Define product strategies to identify opportunities for biggest consumer impact and assist end customers with achieving success with cloud adoption and framework;
Collaborate with engineering teams to develop, build, test, debug and implement product features;
Drive decision making using customer insights, Agile methods to validate hypothesis, quantitative analysis, beta testing and A/B testing;
Establish process for managing technical debt focusing on application decommissioning and end user-technology costs;
Execute Total Cost of Ownership analysis and help span areas of opportunities such as billing, app decommissions, and workstation decommissions;
Responsible for end-to-end implementation and adoption of native cloud cost management and monitoring tools built on technologies such as ELK, Grafana, Power BI, or similar platforms;
Assist with Reserved Instances/Bring Your Own License pricing scenarios and sensitivity analysis, and build in-house resource optimization and allocation recommendation tool to provide insights into cost observability for driving cost savings across organization;
Collaborate with key stakeholders to provide comprehensive view of tech-cloud investments through delivering thorough analysis, reporting and presentations to clearly articulate strategic value of Return On Investment for company’s cloud initiatives and expenses;
Apply specialized product or technical expertise to serve internal business units requiring consultation on various Microsoft Azure services such as infrastructure migrations, consolidations, transformations or optimizations;
Support internal customers as cloud virtual infrastructure concepts expert for cloud service platform, Development Operations, Financial Operations (FinOps) practices, resource utilization, cloud service cost and analytics space;
Deliver scalable, compliant, secure, enterprise-grade data and analytics platform with robust data quality, governance, discovery, and visualization capabilities;
Use technical expertise in SQL and Python to provide quick analytical ad-hoc and customized reporting solution on cloud infrastructure consumption;
Deliver cloud cost and consumption forecasting tools using PowerBI and machine learning modeling techniques that identify usage patterns, trends, and seasonality in cloud consumption for all applications in Azure cloud;
Analyze annual consumption of cloud engineering services across segments to prepare fiscal consumption requirements for software renewals and pricing proposals;
Develop annual KPI catalog comprised of Objectives and Key Results, Key Deliverables, Key Performance Indicator (KPI) definitions, calculations, annual target and quarterly milestones for measuring performance of various cloud initiatives, causation of KPI movements, and continuous improvements to meet targets;
Coordinate ongoing post-implementation service, support and maintenance to business areas including investigating operational related problems/inquiries, and recommending and implementing solutions; and
Conduct process gap analysis in operations to analyze qualitative and quantitative process performance and identify process improvement opportunities.
Position can be located anywhere in the U.S.
Minimum Requirements:
Master’s degree or foreign equivalent in Engineering, Business Analytics, Project Management or related field and 3 years of product management or business analysis experience within cloud space for financial services organization. Experience may be gained before, during or after Master’s degree. In the alternative, employer will also accept Bachelor’s degree or foreign equivalent in Engineering, Business Analytics, Project Management or related field and 5 years of product management or business analysis experience within cloud space for financial services organization.
Experience must include the following, which may be gained concurrently:
1) 3 years of experience with cloud platform or financial aspects of cloud usage in a large-scale financial Services space.
2) 3 years of experience with cloud cost management practices and tools including resource tagging, pricing calculator, cost allocation, budgeting, and cost optimization techniques.
3) 3 years of experience ensuring qualitative and quantitative business impact of Virtual Infrastructure (Infrastructure as a service) and adoption of Azure cloud features/solutions by internal customers.
4) 3 years of experience with data science and machine learning technologies, and predictive and statistical modeling using business intelligent and analytics tools including SQL, Python, R, Grafana, or PowerBI.
5) 2 years of experience using financial and accounting principles and account processes including budgeting, accruals, procurement, pricing, and chargeback.
6) 3 years of experience performing statistical modeling using R to analyze cloud spend patterns for different business units.
7) 3 years of experience automating chargeback reporting for cost and consumption of internal business units using Chef, Centrify, ELK, Densify, Hashicorp, Terraform, MongoDB, APIM, Github, Snyk, and Jenkens.
8) 3 years of experience developing best pricing proposals using sensitivity analysis, tornedo charts, scenarios, break-even analysis, optimization tools, classification, forecasting models (Qualitative, Casual, Time Series models), allocation, network models or Monte Carlo simulation.
The role being advertised is an existing vacancy.
Acerca de Manulife y John Hancock
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite http://www.manulife.com .
Manulife es un empleador que ofrece igualdad de oportunidades
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a hr@manulife.com .
Ubicación principal
Boston, Massachusetts
Modalidades de Trabajo
Híbrido
Se prevé que el rango salarial esté entre
$107,450.00 USD - $199,550.00 USD
Los empleados también tienen la oportunidad de participar en programas de incentivos y recibir una compensación vinculada al rendimiento empresarial e individual. El salario real variará según las condiciones del mercado local, la geografía y factores relacionados con el puesto como conocimientos, habilidades, requerimientos, experiencia y educación/formación. Si solicitas este puesto fuera de tu ubicación principal, por favor escríbenos a hr@manulife.com para conocer el rango salarial correspondiente a tu ubicación.
Manulife/John Hancock ofrece a los empleados aptos una amplia variedad de beneficios personalizables, entre ellos, beneficios de salud, odontológicos, de salud mental, oftalmológicos, por discapacidad a corto y a largo plazo, cobertura de seguro de vida y por muerte accidental y desmembramiento, adopción/subrogación y bienestar, y planes de asistencia al empleado/familiar. También ofrecemos a los empleados admisibles varios planes de ahorro para la jubilación (incluidos planes de ahorro 401(k) o de pensiones y un plan mundial de propiedad de acciones con contribuciones equivalentes del empleador) y recursos de asesoramiento y educación financiera. Nuestro generoso programa de días libres pagos en EE. UU. contempla hasta 11 días festivos, 3 días personales, 150 horas de vacaciones y 40 horas de licencia por enfermedad (o más cuando lo exija la ley) por año, y ofrecemos todos los tipos de licencias contempladas por la ley.
We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement (https://careers.manulife.com/global/en/talentacquisitionprivacystatement) .
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Permiso Familiar y Médico
Ley de Protección del Empleado contra el Examen Poligráfico (https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf)
Derecho al Trabajo
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Transparencia Salarial (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf)
Company: John Hancock Life Insurance Company (U.S.A.)