Job Information
Wayfair Senior Associate, Product Operations in Boston, Massachusetts
Salary Range: $83,500 - $92,250 per year
An Important Note about Wayfair's In-Office Policy: All Boston-based interns, Co-ops, and corporate employees will be in office in a hybrid capacity. Employees will work in the office on designated days, Monday - Thursday, and work remotely Friday.
At this time, Wayfair will not sponsor applicants for employment authorization for this position for the following work visas: STEM OPT EAD, H-1B, H-1B1, E-3, O-1, J-1, or TN
We optimize Wayfair's supply chain through innovative solutions, enabling strategic business outcomes and a seamless supplier and customer experience. We are the driving force in transforming Wayfair's supply chain into an industry-leading model of efficiency, agility, and customer-centricity. This team focuses on large, strategic initiatives that cross many tech and ops verticals (Storefront, Supply Chain and Retail Tech, Global Supplier Technology) to define the end-to-end solutions.
We are looking for a senior network operations associate to join our team in order to scale the world-class Manhattan WMS solution across our Fulfillment network focused on the Yard Management & Labor Management domains. This individual will be part of a team focused on designing and building, and implementing our next generation fulfillment software solution. Due to the nature of this role you will often be on site testing & rolling out new solutions that integrate with our new Warehouse Management System. This will require you to travel to various Fulfillment Center locations across the U.S. and potentially the UK and Canada. This will equate to traveling 50% of the time. Within this role you will be expected to travel to Boston at a minimum of quarterly for Supply Chain Solution all-hands events and to work with engineering.
What You'll Do
Work cross-functionally to define & rollout new E2E warehouse processes while measuring against key KPIs with a variety of teams including Analytics, Network Operations, Fulfillment Operations, Industrial Engineering, and Technology
Manage processes and engagement with key cross-functional partners to define requirements for building new capabilities
Participate in delivery of tech onsite in our FC’s working alongside partner teams
Communicate regularly with cross functional partners to understand business trends and new ways to build new capabilities
Develop sustainable, long-term performance management practices to assess and grow new business capabilities
Monitor key performance indicators and assess progress of new capabilities against core metrics and OKRs
Engage in road mapping and prioritization through diligent opportunity sizing and scoping efforts
Independently lead projects that will drive; process, technology and performance metric improvements across a variety of operations and commercial topics
Communicate performance trends and improvement opportunities to management both within and outside your immediate line of reporting
What You'll Need
2+ years of professional experience preferably in the supply chain field
Bachelor’s degree in Business, Supply Chain, Logistics, or a related field preferred.
Team-first attitude with enthusiasm for cross-functional collaboration
An entrepreneurial spirit and mindset; you must be adaptable and comfortable with change
Excellent communication, both written and verbally
Data and process-oriented, demonstrated ability to continuously learn new tools
High attention to detail and proven ability to consider multiple priorities simultaneously
Ability to navigate an environment of continuous improvement working through ambiguity in an evolving organization
Drive to win and steer collaboration cross-functionally
Investment in the customer experience
Assistance for Individuals with Disabilities
Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accomodations for Applicants form (https://docs.google.com/forms/d/1ElBqKaQYGR9j0NiQHQYCGbHkqKqN746Nk62pI32IyLU) .
Need Technical Assistance?
For more information about applying for a career at wayfair, visit our FAQ page here (https://www.aboutwayfair.com/careers/careers-faq) .
About Wayfair Inc.
Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.
No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.
Your personal data is processed in accordance with our Candidate Privacy Notice (https://www.wayfair.com/careers/privacy). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at dataprotectionofficer@wayfair.com.