Job Information
Robert Half Receptionist Lead/Front Office Coordinator in Boston, Massachusetts
Description
We are looking for a dedicated Receptionist Lead/Front Office Coordinator to join our team on a contract basis in Boston, MA. In this contract role role, you will be a core asset in completing the following responsabilities:
Job duties
Front Desk Guest Experience
Ensure a professional welcoming and seamless guest experience at all times.
Welcome visitors clients and guests manage visitor check-in building security requirements and access badges.
Escort guests to meeting rooms and notify hosts of arrival.
Understand client expectations and deliver consistent 5-star service.
Respond to guest needs and requests promptly and professionally.
Answer and direct calls manage messages and meeting room inquiries.
Monitor reception inbox ensuring timely responses.
Meeting Hospitality Support
Book meeting rooms accurately using approved systems ensure A/V room setup and food and beverage needs are captured.
Assist with hospitality setup including beverages and food service.
Coordinate internal and external catering as needed.
Office Operations Facilities Support
Manage office supplies and kitchen inventory including weekly food orders.
Manage incoming and outgoing mail packages and deliveries.
Coordinate with building management and vendors cleaning maintenance IT.
Coordinate equipment maintenance and vendor support escalate unresolved issues when needed.
Maintain workplace tidiness and readiness across shared spaces.
Support staff events team-building activities and onsite functions.
Budget and Invoice Support
Manage office budgets and allocate invoicMes accurately to the correct Line of Business and opportunity numbers.
Process invoices ensuring accurate coding.
Review monthly budget reports to ensure spending compliance and proper allocation.
Onboarding Employee Support
Assist with new-hire onboarding including desk setup...
Requirements
Job qualifications
High school diploma or equivalent.
Minimum 3 years of reception concierge or customer service experience legal or financial services preferred.
Experience working on a reception desk in a busy corporate environment.
Intermediate skills in Microsoft Word and Excel basic PowerPoint skills.
Good knowledge of Cisco phone systems preferred.
Prior experience interacting with vendors preferred.
Excellent verbal and written communication skills with professional presentation.
Strong time management and organizational skills.
Ability to multitask and prioritize workload in a fast-paced environment.
Strong attention to detail and accuracy.
Ability to handle sensitive and/or confidential information.
Ability to make independent decisions that support business needs and policy.
Good problem-solving skills with appropriate escalation judgment.
Ability to work well with multiple stakeholders including clients and diverse teams.
Self-motivated with a positive service-oriented approach.
Knowledge of room booking tools e.g. Condeco and working knowledge of A/V equipment is an advantage..
TalentMatch®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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