Job Information
Hilton Boston Logan Airport Night Manager - Part Time in Boston, Massachusetts
A Night Manager is responsible for directing and overseeing all hotel operations during the night shift to support the hotel\'s continuing effort to deliver outstanding guest service and financial profitability.. As Night Manager, you would be responsible for directing and overseeing all hotel operations during the night shift to support the hotel\'s continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Direct and oversee all hotel operations during the night shift to ensure guest satisfaction and safety Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly Act as Manager on Duty and on behalf of the General Manager in his/her absence Tour hotel interior and exterior to ensure the property and facilities are functional, presentable to established standards and safe for guests and team members Oversee preparation of daily summary reports Monitor and develop team member performance to include, but not limited to, providing supervision, scheduling, assigning nightly work, conducting training, conducting counseling and evaluations and delivering recognition and reward Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We\'re passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We\'re leaders in our industry and in our communities. Teamwork - We\'re team players in everything we do. Ownership - We\'re the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability