Job Information
Actalent Human Resources Specialist in Boston, Massachusetts
* This will be a minimum of a two year contract with one of the leading hospital systems in the country
MUST Have Prior Peoplesoft/ERP experience
Hybrid schedule in Boston, MA
Job Title: Human Resources Specialist (Tier 2)
Job Description
The Human Resources Specialist (Tier 2) supports employees, managers, and HR partners by handling escalated HR inquiries and resolving complex issues related to HR systems, policies, and processes. This role requires strong analytical skills, deep knowledge of HR systems, and a commitment to delivering accurate, timely, and high-quality service across the employee lifecycle.
Responsibilities
Respond to escalated HR inquiries from employees, managers, and HR partners in a timely and professional manner.
Provide accurate guidance on HR policies, procedures, and self-service tools to support informed decision-making.
Process and manage HR transactions across the employee lifecycle, including data changes, policy clarifications, and other HR operations activities.
Maintain accurate and up-to-date employee records and documentation in HR systems.
Analyze and resolve complex HR issues by applying HR policy, regulatory requirements, and systems knowledge.
Escalate issues to leadership when appropriate and provide clear, value-added insights and recommendations.
Ensure data integrity across key HR areas such as position management, performance, compensation, and benefits.
Participate in process improvement initiatives to enhance efficiency, accuracy, and the overall HR customer experience.
Support HR Operations projects and cross-functional initiatives as needed to advance HR goals and service delivery.
Other duties as assigned
Essential Skills Needed
Minimum of 2 years of experience in Human Resources systems or HR Operations.
Bachelor’s degree.
Experience in human resources, including HR administration and human resource management.
Hands-on experience with HR systems and HR data entry.
Strong employee relations and administrative support experience.
Strong written and verbal communication skills.
High attention to detail with strong follow-through.
Ability to analyze and resolve complex HR issues using HR policies, data, and system tools.
Qualifications
Experience supporting escalated HR inquiries from multiple stakeholder groups.
Familiarity with position management, performance, compensation, and benefits processes.
Experience contributing to process improvement and HR operations projects.
Ability to work effectively in a fast-paced, service-oriented HR environment.
Job Type & Location
This is a Contract position based out of Boston, MA.
Pay and Benefits
The pay range for this position is $35.00 - $50.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Boston,MA.
Application Deadline
This position is anticipated to close on Apr 24, 2026.
Diversity, Equity & Inclusion
At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I is embedded into our culture through:
Hiring diverse talent
Maintaining an inclusive environment through persistent self-reflection
Building a culture of care, engagement, and recognition with clear outcomes
Ensuring growth opportunities for our people
Actalent is an equal opportunity employer.
About Actalent
Actalent is a global leader in engineering and sciences services. For more than 40 years, we’ve helped visionary companies advance their goals. Headquartered in the United States, our teams span 150 offices across North America, EMEA, and APAC—with four delivery centers in India led by 1,000+ extraordinary employees who connect their passion with purpose every day.
Our Bangalore, Hyderabad, Pune, and Chennai delivery centers are hubs of engineering expertise, with core capabilities in mechanical and electrical engineering, systems and software, and manufacturing engineering. Our teams deliver work across multiple industries including transportation, consumer and industrial products, and life sciences. We serve more than 4,500 clients, including many Fortune 500 brands. Learn more about how we can work together at actalentservices.com.