Job Information
Pine Street Inn Housing Placement Supervisor in Boston, Massachusetts
The Housing Placement Supervisor oversees a team of case managers who are providing stabilization services to clients living in the community. The goal of the program is to help tenants maintain housing/prevent return to homelessness and ensure they secure permanent housing before they graduate from PSI services. The HPS will work collaboratively across the agency to make actionable decisions on client enrollment and individual service plans that will lead to rapid, safe, affordable housing with the supports necessary to retain achieved housing. The HPS will work within a best practice framework of Harm Reduction, Trauma-Informed Care and Housing First and ensures exceptional customer service. The Housing Placement Supervisor (HPS) will work assertively with brokers, landlords, government agencies, and property management companies to cultivate, develop and maintain all housing options in and around Boston. Leveraging all available housing search resources and expanding to right ?size the number of properties for this initiative, a virtual clearing house of available properties inside and around Boston will be established so that guests can be quickly matched to appropriate properties. The Supervisor monitors service quality ensures accurate and timely data entry into our homeless management information system (HMIS) and collaborates across departments to meet housing placement goals. This role also supports program development, policy implementation, and community partnership engagement, helping to eliminate barriers to housing and improve client outcomes. BSW, BA or BS in human services related field or High School diploma with 3+ years of equivalent experience in a social service setting 2?3 years in direct service with vulnerable populations experiencing homelessness Experience in Homeless Services 2-3 years of experience delivering services for a challenged population struggling with addiction and untreated or under-treated mental health concerns Strong computer and math skills including familiarity with MS Word, Excel and the ability to learn and successfully use MIS & HMIS programs Practical experience in creating housing plans and individual service plans, client assessments, diversion, mediation, negotiation, Motivational Interviewing, Trauma Informed Care, crisis prevention and intervention, household budgeting, rapid re-housing and service planning, recovery services ? including mental health, substance use/abuse and traumatic brain injury Experience in client assessment, trauma informed care, motivational interviewing, negotiation, household budgeting, and housing/community referrals, case management and service planning Knowledge of the issues related to homelessness and housing Working knowledge of human services systems, housing subsidy programs and homeless referral networks 1?2 years in a supervisory or team leadership role Bi-lingual Spanish or Haitian-Creole language capacity Strong knowledge of housing systems, case management, and community resources Experience with HMIS (Clarity), motivational interviewing, and trauma-informed practices Working Knowledge of Housing First and Rapid Rehousing Experience accessing local housing opportunities and subsidy programs for homeless individuals 2+ years of leadership and/or supervisory experience Experience navigating systems of housing and care for homeless individuals Experience speaking/presenting in front of medium to large size groups Knowledge of motivational interviewing, trauma-informed care, harm reduction