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Description POSITION TITLE: Service Center Coordinator STATUS: FULL-TIME NON-EXEMPT SUPERVISOR: Service Extension Field Rep or Director Salary: $25-$27/hour (DOE) MISSION STATEMENT: The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination. SCOPE OF POSITION: Provides overall supervision and oversite of the South King County Service Center. This center functions in collaboration with a local committee. Services range from financial assistance, sending children to summer camp, supporting those in need with basic needs, back to school assistance and Christmas assistance. QUALIFICATIONS: High School diploma or equivalent. Five years of social service experience preferred; three years acceptable. Good verbal and written communication skills. Will need to travel within the local area as needed, but most work is in an office environment with frequent interruptions, multiple deadlines, and competing priorities. Must possess a valid Washington State driver's license Must pass The Salvation Army's in-house driving test and Motor Vehicle Records check Must be willing to lift 30 pounds and occasionally 50 pounds continually Must pass a criminal background check Ability to drive own and/or assigned TSA vehicles. (Based on availability) SPECIFIC DUTIES & RESPONSIBILITIES: Model an open, client-centered, compassionate, non-judgmental approach Set boundaries and adhere to eligibility and other program guidelines Meet and follow all Salvation Army policies & program requirements Balance and manage multiple tasks and priorities Respond to crisis situations in a calm, positive manner Complete tasks, projects, and daily requests in a timely manner Provide effective oral, written, and electronic communication Provide oversight of daily activities and to day to day operations of the center Attend agency and staff meetings as determined by the supervisor Banking / Billing- Make deposits daily as needed, as well as process and code vouchers for payment Budget, track, and provide financial stewardship for all Salvation Army funds and donations Record, report, and manage all in-kind donations Meet goals and outcomes set by the program and supervisor Social Services Interview and assess clients' needs while keeping good records of services provided Provide referrals to both internal and external resources as necessary Answer and respond to client assistance phone calls, e-mails, and faxes within 24-48 hours, and respond to drop-in visits as needed Maintain client records, accurate data entry, and produce reports as required by supervisor, agency policy and funding sources Volunteer Management Increase and leverage volunteerism in South King County Provide effective leadership and training to volunteers Community Collaboration & Outreach Promote agency programs through community meetings, events, and presentations to community organizations, or through other public relations activities Coordinate and facilitate a monthly Service Committee meeting Programs Coordinate, recruit, and grow the center programs, which include but are not limited to Christmas Distribution, Kettles, Summer Camp, and Back to School programs Emergency Preparedness- facilitate and coordinate planning center preparedness and training Perform other duties associated with the general responsibilities of the center and/or as assigned by the supervisor PHYSICAL REQUIREMENTS: Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis Ability to grasp, push, pull ob