Job Information
Flynn & O'Hara Uniforms Key Holder - (Richmond, VA) in Bon Air, Virginia
9722 Midlothian Turnpike, Richmond, VA, USA | Retail Keyholder | per hour | Part Time
| Employee Discount
Family-owned FlynnO'Hara Uniforms, founded in 1972, is a Philadelphia-based supplier and retailer of high-quality school uniforms, gym wear, and medical apparel. We pride ourselves on offering supportive, friendly work environment, flexible scheduling, and competitive pay. Our Richmond, VA retail store is currently seeking a Part-Time Key Holder.
The Key Holder plays a critical role in supporting store leadership by overseeing sales, daily operations, asset protection, and basic HR functions to ensure an exceptional customer experience and strong store performance.
Key Responsibilities
Oversee store operations in the absence of the Store Manager and Assistant Manager
Support and supervise associates in sales, customer service, inventory control, and cash reconciliation
Deliver outstanding customer service by ensuring associates actively greet and assist customers; address customer questions or concerns promptly and professionally
Monitor inventory levels and sales trends to support timely replenishment and maximize product availability
Encourage the use of product knowledge to drive sales, productivity, and service excellence
Maintain an organized, visually appealing sales floor through strong visual merchandising and housekeeping standards
Train associates on visual merchandising to ensure consistent store presentation
Prepare for and oversee inventory counts, merchandise receiving, and discrepancy reporting
Receive and process merchandise, including opening cartons and entering or accessing records via computer systems
Review and process customer orders; sort and stock merchandise on racks, shelves, or bins
Ensure consistent adherence to company policies and procedures
Perform additional duties as assigned; machine operators may have additional responsibilities
Qualifications
Prior retail experience preferred
High school diploma or equivalent required
Open availability with flexibility to meet business needs (no Sundays or late nights required)
Strong written and verbal communication skills with excellent interpersonal abilities
Ability to remain calm, adaptable, and effective in a fast-paced retail environment
Proficiency with Windows-based software, including Microsoft Outlook, Word, and Excel
Ability to stand and move throughout the sales floor and stockroom for most of the workday
Strong organizational skills with the ability to delegate and prioritize tasks
Ability to perform physical tasks including bending, kneeling, climbing, reaching, walking, and lifting up to 30 lbs. on a frequent basis