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Mars Associate Relations Specialist in Bolton, Ontario

Job Description:

The AR Specialist will serve as the point of contact for associate relations issues and inquires within an identified cross-segment, cross-functional client group.

Responsibilities include building trust, credibility, and strong collaborative relationships with line managers and associates. Leverage expertise and sound judgment to manage inquiries, mitigate risk, and minimize potential adverse impact to the organization through the consistent application of policies, practices, and adherence to legal and regulatory requirements. Address issues and respond to client needs to ensure resolutions are fair, objective, and aligned with our Five Principles and the Associate Concept.

What are we looking for?

  • University degree or equivalent experience in Human Resources, Labor/Industrial Relations, Legal or related field.

  • 3+ years of experience working in Human Resources/Labor Relations.

  • Bilingual proficiency in French and English.

Knowledge/Experience:

  • Strong communication, written and interpersonal skills; ability to work and communicate effectively with a wide range of individuals across all levels of the organization.

  • Deep knowledge in applicable employment and labor relations regulations (preferred).

  • Ability to rapidly mobilize and manage internal and external resources to mitigate risks to the Mars business and reputation.

  • Ability to handle and maintain confidential and sensitive information.

  • Strong analytical and problem-solving skills.

  • Strong conflict management skills.

  • Ability to work independently and exercise sound judgment.

  • Ability to prioritize work, meet deadlines, and work effectively while managing competing projects and/or demanding clients.

What will be your key responsibilities?

  • Responsible for evaluating and managing site/function Associate Relations issues and concerns.

  • Conduct timely, thorough, and effective investigations relating to company policy or employment law and other regulations.

  • Identify complex and high-risk situations, providing assessment and recommendation to Sr. AR Manager.

  • Coach line managers on performance management, appropriate documentation and communicating effectively to drive improvement.

  • Deliver and ensure compliance to Associate Relations capability building programs.

  • Coach and advise line managers, associates and P&O partners in matters related to associate relations.

  • Consult and provide guidance to Business Partners to ensure org initiatives and associate impacts comply with policies, practices and employment law.

  • Create recommendations for site leadership teams leveraging AR data and analytics.

What can you expect from Mars?

  • Work with over 140,000 diverse and talented Associates, all guided by The Five Principles.

  • Join a purpose driven company, where we’re striving to build the world we want tomorrow, today.

  • Best-in-class learning and development support from day one, including access to our in-house Mars University.

  • An industry competitive salary and benefits package, including company bonus.

The base pay range for this position at commencement of employment is expected to be between the below range CAD 71,111.00 - CAD 93,333.00. Please note: This job posting is for an existing vacancy. AI is used as a supporting tool in our recruitment process.

Qualifications

  • Decision Quality

  • Optimizes Work Processes

  • Instills Trust

  • Ensures Accountability

  • Action Oriented

  • Self-Development

  • Manages Complexity

  • Demonstrates Self-Awareness

  • Communicates Effectively

  • Develops Talent

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