Job Information
Trinity Health Program Coordinator - Provider Urgent Care Float Pool (Not Remote) Full-Time Days in Boise, Idaho
Employment Type:
Full time
Shift:
Day Shift
Description:
At Saint Alphonsus Health System, we are looking for people who are living out their calling. We want you to be passionate about coming to work, and challenged to achieve your potential. Living by these virtues, we pride ourselves on exceptional service and the highest quality of care.
The Saint Alphonsus Medical Group (SAMG) is looking to hire a detail-oriented and proactive Program Coordinator to support the Provider Urgent Care Float Pool!
Position Summary & Highlights:
The Program Coordinator willprovide program support tothe ProviderUrgent Care float pool including scheduling, PTO, andtimekeeping system oversite (UKG) for 30 providers and/or APPs who support12urgent care clinic locations across the Treasure Valley.
This position will work on-site on the Boise Regional Medical Center campus.
Get quick and convenient urgent care at Saint Alphonsus in Boise, Meridian, Nampa, Caldwell, Star, and Fruitland.We provide same-day treatment for a variety of minor to moderate conditions.
Learn more about Saint Alphonsus Urgent Care locations here: https://www.saintalphonsus.org/services/urgent-care
What You Will Do :
You willbe responsible forcoordinating with the clinic managers atthe urgent carecliniclocations and with two Lead APPSregardingprovider staffing needs and work with the providers and APPs in the float poolregardingscheduling.
You will work closely with the 30 providers and/or APPs on their schedulingavailabilityincludingsupportofPTO and timekeeping system (UKG) oversight.
This role will also help support provider scheduling for theCare on Demand and Mobileclinic.
You will also be overseeing upwards of 65+ providers who work as PRN at our urgent care locations, and manages the embedded providers schedule and PTO.
Execute on program administration with Service Line and operational directors and Medical Directorin support of achievingtimelyand quality patient care and business development goals.
You willbe responsible forprogram requirements being met; consistently meets quality standards and required timelines.
You will learn and support implementation across the health system with our new scheduling software, Qgenda.
Prepare and providetimelyandaccuratereports including data/outcomes for program, compliance, status,and other program service reports, as needed.
Cultivate and strengthen professional relationships through consistent contact andtimelyfollow through.
Communicate program or staffing needs or concerns toDirector(s)in a timely manner.
Contributenew ideasfor content, workflowimprovementsand program efficiencies.
Investigate participant and employee complaints or concerns.
Act as a resource to staff, internal and external providers for information,guidanceand tools.
Prepare and providetimelyandaccuratereports including data/outcomes for program, compliance, status, participantvolumesand other program service reports, as needed.
Have astrong working knowledge of program compliance requirements andrisk forareas of responsibility.
Demonstrate ability to be an effectivemembera diverse multidisciplinary team.
Our ideal candidate will have:
Payroll and/or timekeeping system experience.
Knowledge of Saint Alphonsus outpatient clinic environment , protocols, and processes.
Strong computer skills including payroll and timekeeping system, and Microsoft Office programs including Word, Excel, Outlook, and Teams.
Excellent communication, both written and verbal, with colleagues, physicians, providers, including solid phone etiquette.
Solid organizational and prioritization skills including consistent and timely follow through.
Professionalism and self-initiative and are capable of contributing new ideas for content, workflow improvements, and program efficiencies.
You enjoy working in a team environment and independently as well. You also are adaptable and flexible to evolve with the program.
Work Schedule :
- This position will work 40 hours per week, Monday - Fridays, around the hours of 8:00am - 5:00pm.
Work Location :
Saint Alphonsus Medical Group Administrative Offices -6140 W.CurtisianAve. Boise, ID 83704
On the Saint Alphonsus Boise Regional Medical Center campus.
Minimum Requirements :
Must possess knowledge normally acquired through completion of an associate degree in business or healthcare related field, with two (2) or more years of related experience; or equivalent combination of education and experience.
Experience as a program administrator or project manager preferred.
Highlights and Benefits
When Saint Alphonsus takes care of you, you can take better care of our patients. We foster personal and professional growth and offer opportunities that empower our colleagues to develop their careers. Our belief in work-life balance compliments the natural beauty, diverse landscapes, and outdoor recreation lifestyle that is unique to Idaho and Oregon.
We offer market-competitive pay, generous PTO, and multiple options for comprehensive benefits that begin on day one.
Benefits for your future include retirement planning and matching, college savings plans for your family, and multiple life insurance plans that can change as your needs develop.
We are proud to offer Employee Assistance Programs, tuition reimbursement, and educational opportunities to help you learn and grow.
Visit www.saintalphonsus.org/careers (https://www.saintalphonsus.org/careers/search-openings/details?j=00137722_Speech%20Therapist%20PRN) to learn more!
Saint Alphonsus Facility Information
Saint Alphonsus Health System is a faith-based ministry and not-for-profit health system serving Idaho, Oregon, and northern Nevada communities. The health system boasts 4 hospitals, 609 licensed beds, and 73 clinic locations. Through innovative technologies, compassionate staff, and healing
environments, Saint Alphonsus' goal is to improve the health and well-being of people by emphasizing care that is patient-centered, physician-led, innovative, and community-based.
Forbes America's Best Large Employers 2025;
Forbes America's Best Employers for Healthcare Professionals 2025;
Top 15 Health Systems in the country by IBM Watson Health;
The region’s most advanced Trauma Center (Level II);
Commission on Cancer Accredited Program through demonstrating an uncompromising commitment to improving patient survival and quality of life.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Our Commitment to Diversity and Inclusion
Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.
Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.
EOE including disability/veteran