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This job was posted by https://idahoworks.gov : For more information, please see: https://idahoworks.gov/jobs/2505569\ LONG Building Technologies\ \ LONG Building Technologies, Inc. is an Equal Opportunity Employer.\ \ \

HVAC Controls Service Technician II

\ \ Location: Boise, ID, United States\ Category: Technician - Building Automation\ \ Description\ \ Position Purpose\ \ As a LONG Controls Service Technician II, you will support customers by troubleshooting and programming temperature control systems hardware and software based on customer complaints and concerns, or as identified by Fault Detection & Diagnostics (FDD) software. Using your education, experience, and expertise in the commercial HVAC industry, you will perform emergency and preventative maintenance services on installed systems. You will also leverage your experience and skills to support our Impact-Driven Service offering that includes Fault Detection & Diagnostics (FDD) software and task management and resolution. Additionally, you will provide guidance and consultation to the customer client base regarding your job tasks and recommended solutions. You will also mentor, coach and guide junior service technicians in a team environment.\ \ Pay Range: \$33 - \$40 per hour, plus potential profit share.\ \ Sign on bonus of up to \$3,500\ \ Benefits\ \ Medical, Dental and Vision Insurance, Voluntary Life Insurance, Voluntary Accident and Critical Care Insurance, Basic Life, Short-Term and Long-Term Disability, Employee Assistance Program (EAP), 401(k) with Employer Matching contributions, Profit Sharing/Bonus/ Commission Program as applicable, Paid Time Off, Paid Community Service Day, 8 Paid holidays, Tuition Reimbursement, Pet Insurance, Legal and IDShield are offered to eligible employees.\ \ Essential Duties and Responsibilities\ \ To perform this job successfully, you must be able to perform each essential duty satisfactorily. Other duties or tasks assigned as required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The essential functions of this position include but are not limited to:\ \

Provide inspections and assessments of the conditions of control systems for physical damage, wear and tear, and signs of degradation

Perform preventative maintenance such as cleaning, part replacements, software updates, or system optimizations to minimize the risk of failures and malfunctions

Utilize industry experience to troubleshoot any issues with systems to identify and implement solutions

Effectively communicate with customers to answer any inquiries, offer guidance, and resolve technical issues

Educate system users about the proper function and upkeep to products

Supply information to customers about investing into necessary replacements or vital repairs that are key components to devices

Keep record of all repairs and maintenance and properly report issues to the technical supervisor

The ability to Independently diagnose a broad range of complex system issues and rectify them to the client\'s satisfaction and according to LONG Standards.

Provide guidance and support to other controls service technicians about system maintenance, troubleshooting issues and equipment recommendations on and off the jobsite

Provide technical expertise and implement standardized procedures to maximize control system efficiency

Program databases for supported systems to meet specified sequences of operation and equipment manufacturers recommendations, in accordance with LONG standards and contract documents

\<\ \ \ \ Equal employment opportunity, including veterans and individuals with disabilities.\ \

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