OneMain Financial Jobs

This job was posted by https://idahoworks.gov : For more information, please see: https://idahoworks.gov/jobs/2520749

General Summary

NOW HIRING DISPATCHERS AUGUST 2026 ACADEMY

\ 911 Public Safety Communications Dispatchers are the first point of contact for emergency and non-emergency calls, providing critical assistance and dispatching law enforcement, fire, and EMS resources. Dispatchers follow established protocols, exercise sound judgment, and coordinate closely with field responders.

Do you meet ourminimum hiring standards{tabindex="0" target="_blank" rel="noopener noreferrer" uw-rm-brl="PR" uw-original-href="https://adacounty.id.gov/sheriff/careers/hiring-standards-disqualifiers/" uw-rm-ext-link="" aria-label="minimum hiring standards" uw-rm-empty-ctrl=""}?\ Please check before applying.

Essential Functions

- - Operates telephone and radio equipment to receive and transmit incoming/outgoing emergency calls to the Police/Fire/Emergency Services Dispatch Center; - Interview while providing emergency aid to callers to obtain detailed information related to the emergency; - Provides emergency medical, fire, safety aid and direction to callers as required; - Provides medical pre-arrival and post-dispatch instructions such as, but not limited to, administering proper medicine, CPR, childbirth, AED, and bleeding control as required; - Provides fire pre-arrival and post-dispatch life survival instructions due to but not limited to; entrapment, fire exposure, and smoke exposure. - Provides police pre-arrival and post-dispatch life survival instructions for potentially deadly events such as but not limited to; active shooters, domestic fight situations, and traffic accidents. Using information provided by callers, triage, prioritize, properly categorize, and initiate the correct emergency or non-emergency response; - Dispatches appropriate agencies and personnel to the address in need of service; - Maintains communication with caller and emergency personnel to receive and update information; - Provides continuing communications and coordination of responses among police, fire fighting and other emergency personnel during the incident; - Contacts utility companies, other governmental or private agencies when necessary to obtain needed services or additional support; - Works and maintains eligibility to work all shifts, including evenings, nights, weekends, and holidays, whether assigned or on an as needed or on-call basis; - Operates technical emergency electronic equipment, computers, office equipment or appliances, including, but not limited to, computer-aided dispatch (CAD), two way radio, and 911 call handling systems such as teletypewriter (TTY) , text-to-911, and live video to 911; - Ability to talk and listen to a caller utilizing a single ear headset while using their free ear to listen to related information or requests from others on the radio or within the dispatch center; - Ability to talk and listen to a caller while simultaneously answering and providinginformation to emergency responders on a side channel; - Quick processing time and strong listening skills out of both ears are required in order to navigate the balance of phone and radio traffic concurrently; - Quickly and accurately logs and maintains a variety of data and records on emergency incidents fire, police, and medical incidents dispatched, radio and alarm tests, hydrant maintenance, street names, address and map coordinates.

• ADDITIONAL FUNCTIONS
  • May perform necessary preventive or minor maintenance functions on certain equipment in the dispatch office;
  • Notifies responsible parties when radios or alarms malfunction;
  • Field surveys streets to locate hydrants and identify changes necessary for maintaining up-to-date street maps;
  • Performs related functions as required.

Job Requirements

HIRING PROCESS TIMELINE:The August 2026 Dispatch Academy begins Monday, August 17. Because the hiring process takes several months, we begin screening and background steps early to set every candidate up for success. If youre excited about this career path and ready to engage in the process, we encourage you to apply. This is a meaningful opportunity to prepare for a role that makes a real impact in our community.

SCREENING QUESTIONNAIRE/SPARKHIRE VIDEO INTERVIEW: Accesses communication skills, professionalism, and overall readiness.

CRITICALL TESTING: A computerized pre-employment exam measuring:

Multitasking

Decision-making under pressure

Listening accuracy

Typing (Min. 35wpm & i