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Insight Global Retail Install Project Manager in Blue Ash, Ohio

Job Description

An employer is seeking a Retail Install Project Manager to support large‑scale retail technology deployment initiatives. This individual will be responsible for overseeing multiple retail hardware installation projects across hundreds of store locations, working closely with vendors, internal divisions, and field resources to ensure successful execution.

The ideal candidate has hands‑on experience managing retail hardware installs (e.g., big‑box retail, fast food, or multi‑site environments) and thrives in a fast‑paced, operational setting where strong communication and scheduling are critical.

Lead and manage two major retail installation programs, providing oversight and coordination across vendors and internal teams

Serve as the primary point of contact for cross‑functional communication, including store divisions, scheduling teams, and external partners

Oversee and help mentor 2 internal team members supporting project execution

Manage vendor relationships, consolidating and coordinating work across a reduced vendor pool

Ensure repeatable, scalable processes are followed across all store installations

Project 1: Retail PC Refresh

Oversee the installation of PCs and thin clients (including tablets) across 500+ retail store locations

Establish and manage a repeatable, rinse‑and‑repeat deployment process

Project 2: Delivery Platform Terminal Replacement

Lead the rollout and replacement of DoorDash / Uber Eats terminals and tablets in retail locations

Support kickoff and execution of a program targeting 2,700 stores by end of year

Provide oversight and coordination for field execution while leveraging existing installation scripts and processes

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

Project Management experience managing retail hardware installations (required)

Prior experience overseeing large‑scale retail rollouts (hundreds to thousands of locations)

Background in IT hardware refreshes, POS systems, or retail technology deployments

Strong project management skills with the ability to manage multiple concurrent initiatives

Experience working with and coordinating third‑party vendors

Excellent communication skills; ability to work effectively with multiple divisions and scheduling teams

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