Job Information
Ziegler Inc. Warranty Administrator in Bloomington ZRC, Minnesota
Ziegler CAT has an opening for a Warranty Administrator to prepare warranty claims in accordance with manufacturer guidelines. The Warranty Administrator will work closely with branch locations to make sure that all of the correct warranty information is timely and accurate.
Responsibilities:
Creates warranty claims from service work orders
Files and monitors warranty claims to maintain control of warranty expenses
Monitors failed warranty parts return requests
Prepares documents prior to shipment back to manufacturer
Reviews goodwill claims before submission to manufacturer, as well as all claims that are denied, determining if claims can be resubmitted
Completes necessary documentation on warranty procedures and reviews them annually to insure their validity
Establishes and maintains a good working relationship with branch personnel to ensure accurate data is submitted for warranty consideration
Provides constructive feedback to Warranty Manager to help improve the warranty process
Acts as the professional face of Ziegler to all customers and venders
Professionally answers telephone and emails in a timely manner to expedite processing of warranty claims
Qualifications:
High School degree/GED required, 4 year degree preferred
Equipment (construction or agricultural) knowledge a plus
Strong computer skills required
Personal Attributes: Attention to Detail, Commitment / Dependability, Even Temperament, Integrity, Teamwork
Travel:
- Up to 10% travel
Minimum Physical Requirements:
- Sitting, walking, using hands, talking, hearing,
This job description is intended to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. Ziegler Inc. will reasonably accommodate the known disabilities of qualified disabled individuals.
SEE YOURSELF AT ZIEGLER
Founded in 1914, Ziegler is a third-generation, family-owned CAT dealer with over 2400 employees across 30+ locations in Minnesota, Iowa and northern Missouri. Since day one Ziegler has had the same philosophy- if the customer is successful- then Ziegler will be successful. That is why Ziegler is committed to providing employees with the best possible work environment and the right tools for career development. This means great benefits, work/life balance, and ongoing professional development and training. Fulfill your calling by starting a career with Ziegler today!
The pay range for this position is
$23.29 to $27.91
Starting wage is dependent on skills, experience, education and location. Pay range may vary by 10% depending upon the applicant’s location. Along with competitive pay, full time positions are benefits eligible which includes:
Health, Dental, Vision and Life Insurance
15 days of PTO your first year, accrual starts day 1
9 paid holidays
401(k) plan with company contribution and match
HSA (Health Savings Account), Ziegler contributes up to $1000 tax-free each year
Short-Term and Long-Term Disability Insurance, FSA & EAP
Paid Parental Leave & Funeral Leave
Fitness membership discount
Education Assistance
At Ziegler Inc. we’re committed to equal opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
What We Can Offer You
Competitive pay
Health, dental/orthodontia, vision & life insurances
Paid time off (PTO) – 15 days to start
9 Paid holidays
401(k) contributions & match
HSA, Ziegler contributes up to $1000 tax-free annually
STD & LTD Insurance, FSA & EAP
Paid Parental Leave & Funeral Leave
Fitness membership discount
Ongoing training
Education assistance
Advancement opportunities
Safe, clean, and friendly work environment
Military Friendly
Ziegler employs a wide variety of former U.S. Armed Services personnel. We actively hire those with prior military experience and accommodate the needs of Reserve and National Guard members.
Build Your Career at Ziegler
Ziegler sells and services CAT® construction and mining equipment, generators and industrial engines in Minnesota and Iowa, as well as AGCO agricultural equipment across Minnesota, Iowa and Missouri. Ziegler has a team focus, a first-class reputation for service, and a healthy work-life balance. We train our employees to do things the Ziegler Way — the right way —and then we take it one step further. If you’re a talented, hard-working and down-to-earth person, you’ll fit in perfectly here.