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Jewish Federation of Metropolitan Detroit IT Project Manager / Business Analyst in Bloomfield Hills, Michigan

About Us:

The Jewish Federation of Detroit is the cornerstone of Jewish philanthropy and community engagement in Southeast Michigan. We are a community-driven organization committed to meeting the needs of the Jewish people and strengthening Jewish life—locally, in Israel, and around the world.

About the role:

The Jewish Federation of Detroit is strengthening delivery discipline across technology and business initiatives, with a growing focus on enterprise system implementation and transformation (e.g., CRM, ERP, data and reporting platforms).

The IT Project Manager / Business Analyst plays a critical role in ensuring projects—particularly enterprise system initiatives—are clearly defined, well-governed, and delivered with accountability.

This role sits at the intersection of project execution and business analysis. The Project Manager / Business Analyst will lead planning, coordination, and delivery of cross-functional enterprise initiatives, while translating business needs into clear requirements and actionable work plans.

This is a hands-on role focused on execution, clarity, and results—bringing structure and discipline to complex implementations that impact the broader organization.

Responsibilities: Project Management 

  • Lead planning and execution of enterprise system implementations and enhancements (e.g., CRM, ERP, integrations, reporting platforms) from initiation through delivery

  • Develop and maintain detailed project plans, timelines, milestones, and interdependencies across business and technical teams

  • Drive coordination across internal stakeholders, external vendors, and implementation partners

  • Facilitate project status meetings and provide clear communication on progress, risks, dependencies, and decisions

  • Ensure scope, schedule, and resource expectations are defined, aligned, and actively managed

  • Identify, escalate, and help resolve risks and issues with recommended options and trade-offs

Business Analysis & Requirements

  • Partner with business stakeholders to understand needs, pain points, and objectives—particularly in the context of process transformation enabled by enterprise systems

  • Document clear business and functional requirements to support system configuration, integration, and reporting

  • Translate business needs into user stories, workflows, data requirements, and process definitions

  • Support gap analysis between current state and future state system capabilities

  • Validate requirements through stakeholder review and formal sign-off

  • Ensure solutions align with business goals, operational realities, and system capabilities

Delivery Discipline & Governance

  • Establish and follow standard project management practices and documentation

  • Support intake, prioritization, and sequencing of work

  • Maintain project artifacts (charters, plans, requirements, status reports)

  • Promote accountability, ownership, and decision clarity across teams

Cross-Functional Collaboration

  • Serve as a trusted partner to IT, Finance, Marketing, HR, and Operations

  • Coordinate across vendors, consultants, and internal teams

  • Ensure communication is timely, accurate, and audience-appropriate

Required Qualifications:

  • Bachelor’s degree in business, Information Systems, Project Management, or a related field

  • 5+ years of experience in project management, business analysis, or related roles

  • Demonstrated experience supporting or leading enterprise system implementations (e.g., CRM, ERP, data/reporting platforms)

  • Strong ability to document requirements, workflows, and business processes

  • Experience working across cross-functional teams and managing multiple stakeholders

  • Excellent communication, organization, and problem-solving skills

  • Ability to manage multiple priorities and deliver in a structured, deadline-driven environment

Preferred Qualifications:

  • Project Management Professional (PMP) certification preferred

  • Familiarity with formal project management methodologies (Agile, Waterfall, hybrid)

  • Experience working with executive and senior leadership stakeholders

  • Experience working with Microsoft Dynamics 365, Power BI, or similar enterprise platforms

  • Exposure to data and reporting initiatives, including requirements for analytics and dashboards

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