Job Information
Ameriprise Financial Complex Director, Ameriprise Financial Services - Michigan Complex - R26_1157 in Bloomfield Hills, Michigan
About Our Company
We're a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of year-end 2024. Our team of 22,000 people across 19 countries, serves more than 3.5 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses - Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world.
Job Description
The Complex Director seeks to drive profitable multi-office growth across a closely defined geography (i.e., complex) by creating a compelling business plan emphasizing profitable growth through effective management of P&L, implementing sound strategy and growth through advisor and client acquisition, retention, tenure, and productivity. The Complex Director will drive revenue and asset growth, effectively segmenting the needs and prioritizing the opportunities of the complex, developing high-performing branch and associate managers, and optimizing resources across the complex including strong partnerships across the operations team.
Key Responsibilities
Accountable for own branch and branches within complex.
Lead branch and associate managers, advisors, and build strong partnerships with operations staff and other resources that support the complex.
Lead from the front by demonstrating effective strategies, demonstrate appropriate leadership competencies and executing the playbook to drive results.
Understand skills of branch managers and leverage talents to drive performance. Develop and execute performance improvement plans when necessary.
Implement national recruiting strategy. Lead branch managers and recruiting partners to execute.
Recruit high quality experienced advisors and novice advisors to your branch and complex.
Actively generate leads into local area pipeline and manage the end-to-end candidate experience.
Understand the Ameriprise value proposition, develop branch's unique value proposition, and articulate each to candidates.
Execute on onboarding and ramp-up plans that drives growth.
Drive profitable organic growth of the complex and branch office key metrics through active leadership, coaching, and delivery of the Ameriprise Client Experience.
Inspect results regularly and provide regular coaching to branch managers and advisors in your branch on business planning, client acquisition, advice, investment solutions, external practice acquisition, and more.
Lead the complex with integrity.
Ensure brand standards, client service and client satisfaction are met.
Maintain a legal and compliant organization.
Perform front-line supervision and second level supervision activities to ensure sales activities are appropriately based on client objectives, goals, and risk tolerance.
Anticipate, manage, and resolve risk items to ensure the interests of the client. Develop strong local culture, including a culture of peer learning and comradery; achievement orientation; growth and continuous development.
Ensure Ameriprise core values are upheld - client focus, integrity always, excellence in all we do, and giving back to the communities in which we live and work.
Quarterly Periodic Business Reviews with Branch Leader and Regional Sal