Job Information
Mirabito Energy Products Corporate Receptionist in Binghamton, New York
JOB DESCRIPTION
Position: Corporate Receptionist
Status: Full Time, Hourly Non-Exempt
Benefits: 401(k), 401(k) Matching, Health Insurance, Dental Insurance, Life Insurance, Paid Time Off, Other Voluntary Coverage
Pay Range: $19.75 - $21.75
ESSENTIAL FUNCTIONS ' include and are not limited to:
Operate a multi-line phone system with genuine and courteous professionalism with each caller.
Provide genuine and courteous professionalism to each guest as they enter the receptionist area.
Maintain a courteous and professional atmosphere within the entire receptionist area.
Maintain a broad level of knowledge of the company's structure, product lines and geographic markets.
Administer the distribution of third party shipments and deliveries.
Provide basic clerical support to corporate staff.
Provide administrative support to the Loyalty Program participants
Report to work with minimal absenteeism or tardiness and able to work overtime when required.
Perform other job-related functions and special projects as assigned.
RESPONSIBILITIES ' include and are not limited to:
Identify each caller's needs to ensure correct and efficient processing. Provide basic customer service to eliminate the need for multi transfers.
Maintain a safe and clean reception area by complying with related policies and procedures.
Assist with data entry, marketing outreach, document preparation and other clerical support as needed.
Loyalty program administration including enrollment, modifications, customer inquiries, point redemption and validation.
Ensure the availability of necessary supplies
Follow the Mirabito Office Code of Ethics
QUALIFICATIONS AND SKILLS ' include and are not limited to:
Possess a warm and welcoming tone with each greeting; in person, phone and/or email communications.
Efficiently operate a multi-line phone system, fax machine and document scanner.
Possess effective communication skills with a focus on the customers' experience.
Efficiently navigate industry software including Microsoft office applications.
Possess effective listening skills.
Possess efficient organizational skills.
Conduct oneself in a professional manner at all times.
Must be able to sit for periods up to 3 hours.
Must be able to lift, pull and carry up to 50 pounds.
2-year College Degree preferred and/or 2-5 years relative experience.
The list of requirements, duties and responsibilities is not exhaustive but is merely the most accurate list for the current job. Management reserves the right to revise the job description and to require that other tasks be performed when the circumstances of the job change. (For example, emergencies, change in personnel, workload or technical development.)