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City of Billings Transit/Paratransit Operator (Bus Driver) in Billings, Montana

The City of Billings is seeking a Transit/Paratransit Operator (Bus Driver) to provide transit services to the citizens of Billings. Duties include: • Safely and efficiently operate a transit system vehicle over designated routes and for special events according to schedule or manifest. • Provide prompt and courteous customer service including attending to transit related passenger needs. • Provide information to the public. • Collect and verify fares. • Communicate regularly via two-way radio with other employees and management. Salary Range: Salary reflects Step 1 and Step 2 of a 7-step pay scale. • No CDL $23.1019 per hour (Step1). • With CDL $24.2469 per hour (Step 2) or after completion of training. Work Schedule: The work schedule for this position may vary from day to day. The regularly scheduled workdays are Monday through Saturday. Essential Duties and Responsibilities: • Safely and efficiently operate a transit system vehicle over designated routes and for special events according to schedule or manifest. • Use alternate routes when necessary and approved. • Read, understand, and follow applicable schedules and routes. • Utilize a mobile data terminal for trip manifests, for fixed-route and paratransit operations, and other transit related activities. • Pick up, transfer, and discharge passengers at various locations in accordance with schedule times and trip manifest. • Communicate professionally with other transit operators to coordinate passenger transfers and other issues as needed. • Collect fares, verify pass eligibility, and assist passengers with fare related issues. • Maintain a variety of operational records including passenger counts with lift and bike rack deployments, pre-trip and post-trip records, and mileage. • Prepare tabulations and summaries. • Conduct surveys as required. • Report driving hazards, vandalism, and incidents encountered on route. • Communicate professionally with dispatch, maintenance, and Transit Supervisors to report situations, request assistance, and request instruction. • Occasionally communicate with law enforcement, medical, and other emergency personnel. • Perform pre-trip and post-trip inspections of vehicles. • Report problems, repair needs, and other issues to ensure vehicle is safe and prepared for operation. • Perform cleaning of interior and exterior of vehicles and facilities as directed. • Utilize drive through vehicle wash bay. • Perform a variety of building and grounds maintenance duties including snow removal as directed. • Exhibit an understanding of and adhere to all applicable safety, security, and operational policies as well as applicable local, state, and federal regulations and requirements. • Report for duty on short notice as required. • Maintain fitness for duty and availability when on standby. • Serve as a responsible team member. • Display regular and consistent attendance and punctuality. • Assist in the training of new employees. • Greet passengers and maintain a friendly attitude. • Maintain order among passengers. • Attend to transit related special needs of passengers including seniors and individuals with disabilities. • Make reasonable accommodation as necessary. • Operate mobility device restraints and all types of vehicle lifts and ramps. • Assist with loading passengers using mobility devices as necessary. • Promote a positive public relations image. • Recognize the transit operator position as a public servant and treat all passengers with dignity and respect, while using effective customer service skills. • Provide accurate information to passengers and the public. • Answer questions regarding routes, policies and regulations, City and business locations, and other questions or direct passengers to the appropriate source for answers. • Perform other duties as assigned. Required Qualifications & Skills: • High school diploma or equivalent. • A State of Montana Class B, Type 2 commercial drive 's license with no air brake restrictions, and passenger endorsement or one must be obtained within ninety (90) of employment. • Must be able to pass a pre-employment drug test, Federal and State criminal history background check, and a driving records check. • Strong interpersonal skills. Preferred Qualifications & Skills: • Experience with city government and knowledge of city transit operations. • Two (2) or more years of combined professional driving education and experience. Equal Opportunity Employer.

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