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Caseworker 2 (MH) - Mental Health Administrative Case Manager

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Caseworker 2 (MH) - Mental Health Administrative Case Manager

Salary

$50,441.00 Annually

Location

Bethlehem, PA

Job Type

Full time

Job Number

2026-00083E

Department

Human Services

Division

Mental Health

Opening Date

03/23/2026

Closing Date

4/6/2026 5:00 PM Eastern

• Description

• Benefits

• Questions

Application Requirements

In order to be considered for this position, applicants must successfully submit a completed application prior to the posting deadline. Applications submitted with incomplete or missing education and/or work experience sections will be considered incomplete and disqualified from consideration. The attachment of a resume to the application does not fulfill this requirement and will not prevent incomplete applications from being rejected.

BE SURE YOUR APPLICATION REFLECTS YOUR ENTIRE WORK HISTORY AS YOUR RESUME IS NOT REVIEWED TO QUALIFY YOU

Please answer any supplemental questions truthfully and completely. Use the employment history section of your application to substantiate your answers to supplemental questions.

Once the posting closes, all applications will be reviewed. The information provided on the application will be utilized to determine whether or not each applicant meets the minimum requirements for this position. Please read the Minimum Requirements thoroughly and then demonstrate that you meet these requirements on your application. Applicants who do not meet the minimum requirements will not be considered for the position.

Qualified, eligible applicants will move on to the next step, an Education and Experience Review, in which points will be assigned to each applicant’s education and relevant work experience provided on their application.

We encourage all applicants to share a comprehensive, concise history of their education, certification, licensing, and employment on their employment application so that we are able to accurately assess their experience. Eligible candidates will be ranked on an Eligibility List based on their total score on the Education and Experience Review.

For questions regarding this posting, please contact County of Northampton Human Resources at dhsjobs@norcopa.govor 610-829-6366.

Equal Employment Opportunities – It is the policy of Northampton County to provide equal employment opportunities (EEO) to all persons regardless of race, color, national origin, religion, sexual orientation, marital status, sex, gender identity, gender expression, age, genetic information, disability, or any other status protected by the Pennsylvania Human Relations Act, Title VII of the Civil Rights Act of 1964, the Age Discrimination in Employment Act (ADEA), and the Americans with Disabilities Act (ADA) and any other state, federal, or local law.

Job Description

GENERAL PURPOSE

The Caseworker 2 – Mental Health Administrative Case Manager is a fulltime professional case management position responsible for the provision of a full range of social services to forensically involved individuals in need of assessment and/or services.

SUPERVISION RECEIVED

This position reports directly to the County Casework Supervisor for case management.

SUPERVISION EXERCISED

This position does not exercise supervision over other functions.

ESSENTIAL DUTIES OF THE POSITION

Conducts intake interviews.

Reviews referral material and available medical or psychiatric records concerning a consumer’s physical or mental condition, social and/or economic status, attitudes and personality traits.

Determines financial eligibility by conducting a sliding scale fee liability.

Upon completion of an intake, makes referrals to a selected provider for outpatient treatment and sets up the initial clinic appointment. Authorizes funding for initial appointment. Completes provisional treatment plan to outline needs of consumer and services to be accessed and ongoing monitoring for continued funding eligibility.

Assists consumers in accessing community services in areas of employment, shelter, medical benefits and financial assistance, in order to maintain their overall well-being, including their physical and mental health evaluation and treatment, education, vocational training and socialization.

Maintains ongoing records of each consumer’s progress and arranges for services related to the MH service plan. This includes ongoing documentation of notes and maintaining important consumer records electronically, in a computer database.

Participates in and documents regular service/treatment planning and review activities that may include attendance at inter-agency and/or intra-agency meetings for the purpose of developing, monitoring and updating individual service/treatment plans.

Updates sliding-fee-scale liabilities annually or more frequently as dictated by changes in client income, insurance, marital status and/or number of family dependents.

Makes home visits when required by needs of clients.

Provides life management services for consumers when due to their disability, they require this service.

Makes referrals in-house to other MH workers who process said referrals for longer-term housing services; for sheltered employment and for consumers requesting or needing Targeted Case Management (e.g. ACT, ICM/BCM, Older Adult Outreach and Adult Transitional services). Workers may also make referrals for consumers needing emergency shelter, peer services or to community programs that offer financial assistance for immediate needs such as food, clothing or medication.

Completes intakes and assessments at the prisons and jails.

Serves as an intricate member of a team for the Mental Health Court proceedings. This may include testifying in court, writing court summaries, entering Mental Health Court statistics and data in the computer, completing mental health assessments and treatment plans.

Serves as a member of the ORLTSR treatment team.

Attends treatment team meetings and court-related hearings for individuals participating in the ORLTSR program.

May carry a caseload of individuals who receive THRIVE case management services.

May assist with state prison inmate releases, which would include locating housing, mental health services, and other needed services.

Assists in the transportation of or arranges transportation for consumers.

Ensure that initial authorizations for services performed by contracted providers are completed on a timely basis and that routine re-authorizations are kept current.

Reviews and prepares cases for discharge. Serves as liaison to designated human service organizations, provider agencies, treatment facilities, and/or consumer groups, in order to facilitate communication and continuity of care.

Is knowledgeable about Recovery and adheres to Recovery Principles while performing case management duties.

Serve consumers in any areas of Mental Health where needed.

Duties and responsibilities of this position involve work of a confidential nature in dealing with consumer interviews, records, information and contacts. Confidentiality is to be maintained at all times in accordance with current regulations and policies concerning use of consumer records.

*An employee assigned to this title shall perform a majority, but may not perform all, of the duties listed in this job description. Conversely, minor level duties performed on the job may not be listed. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

REQUIRED MINIMUM QUALIFICATIONS

EDUCATION & EXPERIENCE– Six months of experience as a County Caseworker 1; OR

Successful completion of the County Social Casework Intern program; OR

A bachelor's degree with a social welfare major; OR

A bachelor's degree which includes or is supplemented by 12 college credits in sociology, social welfare, psychology, gerontology, criminal justice, or other related social sciences and one year of - professional social casework experience in a public or private social services agency; OR

Any equivalent combination of experience and training which includes 12 college credits in sociology, social welfare, psychology, gerontology, criminal justice, or other related social sciences

Employee assigned to this title will be required to possess and maintain a valid and current motor vehicle operator’s license. Must have an acceptable driving record. Personal vehicle required for County business, employee is eligible for mileage reimbursement.

KNOWLEDGE, SKILLS, AND ABILITIES

Knowledge of current social case management principles, techniques and methods.

Knowledge of the basic principles and methods of program interpretation and community organization.

Knowledge of current social, economic, and health problems and their impact on the growth and development of people.

Knowledge of individual and group development and behavior and ways of working effectively with adults who have social, economic, emotional, or health problems.

Knowledge of social welfare policy and law as they relate to agency function and purpose and societal structures.

Ability to work effectively with people and aid them to grow in the constructive use of their potential in adjusting to their specific problems.

Ability to understand and accept the needs and rights of others and to work with adults who are physically challenged, mentally disabled, emotionally troubled, and economically disadvantaged.

Ability to learn, interpret, and apply relevant laws, regulations, and policies governing agency services.

Ability to learn how to conduct individual and family interviews and to use them to identify individual and family problems.

Ability to establish and maintain effective working relationships with clients, their families, other staff, outside agencies, and institutions, and the general public.

Ability to work with a forensically involved population without judgement or prejudice.

Ability to plan and organize work, prepare adequate records and reports, set priorities, and learn to maintain a caseload in an effective and timely manner.

Ability to plan, organize, and direct the work of others.

Ability to clearly express ideas verbally and in writing.

Ability to read, write, speak, understand and communicate in English to perform the duties of this position.

TOOLS AND EQUIPMENT

Telephone, personal computer (including word processing and spreadsheet software), calculator, writing implements, fax machine, copy machine, and paper shredder.

PHYSICAL DEMANDS

While performing the duties of this job, the employee is frequently required to walk, sit, talk or hear.

The employee must occasionally lift and/or move up to 25 pounds.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

The noise level in the office is moderately quiet. Employee may also work in other environments such as schools, jail, private homes, etc. These work environments may range from quiet to loud.

SELECTION GUIDELINES

Formal application, rating of education and experience, interview, and reference check as well as job related tests may be required.

The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

FLSA STATUS: FLSA NON-EXEMPT (ELIGIBLE FOR OVERTIME)

DESIGNATION: CAREER SERVICE

PAY GRADE: PS-35

UNION STATUS: PSSU

Updated March 2026

Full-time employees of the County of Northampton are afforded a package of benefitswhich includes the following:

Medical Insurance

Vision and Prescription

Dental

Life Insurance

Retirement

I. Medical Insurance

Coverage begins for the employee the first of the month following full-time employment for employees and their eligible dependents. Cost to the employee to participate in the plans varies by the coverage selection and number of dependents; and may be subject to collective bargaining, if a union member. The employee may also elect to opt out of the County's medical insurance if proof of coverage through the spouse's employer is provided. Under this arrangement, the employee is provided with an annual $1,500.00 opt out payment.

II. Vision and Prescription

Coverage begins for the employee the first of the month following full-time employment for employees and their eligible dependents. Copayments may vary, subject to collective bargaining, if a union member. Coverage under the vision plan varies and depends upon the employee's choice of doctor and frame selection.

III. Dental Coverage

Coverage begins for the employee the first of the month following full-time employment for employees and their eligible dependents. Copayments may vary, subject to collective bargaining, if a union member.

IV. Life Insurance

A life insurance policy is afforded to full-time employees beginning on the first day of employment, unless specified differently in a collective bargaining agreement. It remains in effect as long as the employee is actively employed and terminates upon resignation or retirement. $20,000 is afforded to all eligible employees.

V. Retirement

All full-time employees and part-time employees working more than 1000 hours per year qualify for County of Northampton retirement benefits, in which employees must contribute 5% of their earnings, and employees may choose to add additional voluntary contributions, not to exceed an additional 10%. Additionally, employees may participate in an optional deferred compensation plan [457(b)] which may provide present tax advantages and future retirement savings. Such arrangements are made directly with the providers and the County will administer payroll deductions only.

01

Each applicant must complete this supplemental questionnaire as a part of the applicant screening and selection process. The information you provide will be reviewed and used to determine your eligibility to move forward in the selection process. Incomplete responses, false statements, omissions, or partial information may result in disqualification from the selection process. Do you agree to answer each supplemental question truthfully and that your responses can be verified from information included within the application?

• Yes

• No

  02

  Information to demonstrate your eligibility for this position must be provided on the application (i.e. relevant detailed experience and education). Resumes and cover letters will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for this position. Please click "yes" to demonstrate that you have read and understood this information.

• Yes

• No

  03

  Current Northampton County employees MUST detail ALL County work experience on their application. Failure to include correct work history and employment dates may result in the rejection of your application. If you need assistance with this information, please reach out to the Human Resources department for assistance BEFORE submitting your application. Please select "yes" to confirm your understanding of this requirement. If you are not a current County employee, please select "no".

• Yes

• No

  04

  Caseworker 2 position is part of the PSSU Union, and starting salary is dictated by the Collective Bargaining Agreement. The starting salary for this position is $24.2503 per hour ($50,441.00 annually), and is non-negotiable. Please choose "yes" to indicate your understanding of the starting wage, and that this is non-negotiable.

• Yes

• No

  05

  Do you possess a valid and current driver's license with an acceptable driving record?

• Yes

• No

  06

  What is your highest level of education?

• Less than High School

• High School Diploma or Equivalent

• Associate's Degree

• Bachelor's Degree

• Master's Degree or Higher

  07

  Have you successfully completed twelve (12) college credit hours of courses in sociology, social welfare, psychology, gerontology, criminal justice, or other related social sciences? Note: Unofficial transcripts must be attached to confirm otherwise your application will be rejected. *If you do not have these 12 credits, you do not qualify for our Caseworker 2 position. You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted.

• Yes

• No

  08

  Do you have a bachelor's degree in one of the following social welfare majors: Social Work, Psychology, Sociology, or Counseling? Note: Be sure to list your degree major under your education section and attach your transcripts to your application. Unofficial copies are acceptable. Official transcripts will need to be provided prior to hire. Failure to attach your transcripts could result in your application being rejected. *If you do not have a bachelor's degree, you will need four (4) years of related work experience to be equivalent; two (2) years if you have an associate's degree. You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted.

• Yes

• No

  09

  Do you have one (1) year of professional social casework experience in a public or private social services agency? Note: Be sure your work history reflects this.

• Yes

• No

  10

  Have you completed the Child Welfare Education for Baccalaureates (CWEB) Internship?

• Yes

• No

  11

  If you answered "yes" to the above question, please answer the questions below regarding this internship in the text box provided. If you answered "no", please type "N/A" in the text box provided. Name of employer where you completed your internship Type of internship and duties performed Number of hours completed

  Required Question