Job Information
Marriott FLEX Global Luxury Account Director- US/CAN in Bethesda, Maryland
Additional Information
Job Number 26044069
Job Category Sales & Marketing
Location Marriott International HQ, 7750 Wisconsin Ave, Bethesda, Maryland, United States, 20814 VIEW ON MAP (https://www.google.com/maps?q=Marriott%20International%20HQ%2C%207750%20Wisconsin%20Ave%2C%20Bethesda%2C%20Maryland%2C%20United%20States%2C%2020814)
Schedule Full Time
Located Remotely? Y
Position Type Management
Pay Range: $48.26-$90.14 per hour
Expiration Date: 04/24/2026
This is a temporary position.
JOB SUMMARY
The Global Luxury Account Director manages and develops strategic relationships with Ritz-Carlton Reserve’s most profitable luxury travel agencies in the U.S. and Canada, while driving topline revenue for branded luxury residences. This role combines a proactive “hunter” sales mentality with strategic account management to increase brand preference, loyalty, and market share among UHNW leisure and small group segments. Responsibilities include cultivating new and existing accounts, executing market activations, and implementing strategies that position Ritz-Carlton Reserve as a preferred luxury partner. The Account Director will collaborate closely with property and brand teams, oversee ROI for assigned accounts, and ensure alignment with global luxury segment strategies, reporting directly to the Director of Global Sales for Bulgari Hotels and Resorts and working in partnership with the Luxury Group GSO team.
CANDIDATE PROFILE
Education and Experience
Required
· 4-year degree from an accredited university.
· 7+ years of relevant professional experience in marketing or related function
· Account management experience.
· English language written and spoken.
Preferred
· Previous luxury leisure experience
· 4+ years’ experience in sales and marketing, account management
· 5+ years of hotel industry work experience
· Prior experience in managing entertainment accounts
· Geographically located in Florida/Texas/California
CORE WORK ACTIVITIES
· Supports and executes the organization-wide luxury segment strategy.
· Maintains regular communication with property-based sales leaders and regional Luxury Group GSO teams to align efforts and maximize activations.
· Develops and manages strategic account plans using core account management principles, including account mapping, revenue stream analysis, and relationship planning.
· Identifies growth opportunities and competitive risks, developing strategies that strengthen Bulgari’s competitive position through sound sales and marketing decisions.
· Partners with cross-discipline teams, including Marriott GSO, to resolve partner issues and ensure account profitability.
· Demonstrates strong understanding of the luxury consumer and adapts sales approaches to remain relevant in a changing market.
· Maintains deep knowledge of the Bulgari brand portfolio and relevant hotel offerings, including facilities, logistics, and amenities.
· Fully utilizes Marriott’s sales systems to manage account data, pipeline activity, and reporting.
· Achieves and exceeds performance, revenue, room night, and team goals.
· Prioritizes strategies to capture high-ADR business, including suites and premium inventory.
· Builds and grows a portfolio of high-value end customers and develops new impact accounts to expand business opportunities.
· Conducts competitive assessments and monitors market trends to inform annual planning and senior leadership updates.
· Applies luxury industry, product, and system knowledge across enterprise, continental, and global sales teams.
· Partners with Global Sales leadership to support select educational trips and market initiatives.
· Communicates clearly and effectively with executives, peers, customers, and partners.
· Manages time efficiently and presents information in a clear, well-organized manner.
· Leads regional sales programs and events, including sales missions and roadshows.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
All locations offer 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here (https://life.marriott.com/wp-content/uploads/2025/09/benefitsoverviewf_2025edits_8.19.25.pdf) to learn more.
Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, and paid parental leave.
Washington Applicants Only : Employees will accrue paid sick leave, 0.0384 PTO balance for every hour worked and be eligible to receive minimum of 9 holidays annually.
Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions.
Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.