Job Information
Hilton Assistant Night Manager (m/f/*) at Hilton Berlin in Berlin, Germany
If you are a passionate host or hostess, and you look forward to taking to the stage every day alongside a strong, experienced team to provide outstanding service to our guests from all over the world, deliver on our quality promises, and create experiences and lasting memories.
Hilton has been one of the most consistently successful companies for over 100 years and is a pioneer in the hospitality industry.
We want to continue making history!
To achieve this, a high level of professionalism is required.
The hospitality industry is one of the most exciting and diverse sectors, offering countless opportunities.
Showcase and share your passion and skills, express your individuality within our Hilton family, and grow with us!
Your responsibilities:
With your organisational skills, you will ensure that everything runs smoothly and that our high service standards are maintained during the night, whilst also looking after security on the premises.
- Responsibility for ensuring smooth operations and optimal operational processes
- Access control, security patrols, monitoring of security-related systems
- Organisation of shifts
- Conducting shifts (check-in, check-out, night audit, billing, room allocation, complaint handling, induction of new staff, etc.)
- Preparing the daily closing, maintaining statistics and reporting
- Supporting the team
What we expect from you:
- Completed training or a degree in the hospitality industry
- One to two years’ professional experience in this role, in a similar position and at a company of a comparable size
- Excellent communication skills
- A confident and positive manner
- A safety-first mindset
- The ability to identify and set priorities effectively
- A structured, determined and goal-oriented approach to work
- Good organisational and teamwork skills, as well as self-motivation
- Reliability
- Good command of German and English, as well as proficiency in commonly used computer programmes
What we offer:
- Promotion of teamwork and camaraderie among colleagues
- Access to Hilton Worldwide University with thousands of free learning resources
- Regular in-house training programmes and opportunities for professional development
- Competitive pay in line with industry standards, as per the collective agreement
- Holiday entitlement as per the collective agreement
- Workwear is provided and laundered
- Accommodation available worldwide in Hilton hotels (at staff rates so attractive that we’d rather not mention them here)
- Great staff offers in the areas of shopping, flights, fashion, leisure, sport, tickets, housing, food, technology, mobile phones, etc.
- Comprehensive induction programme and introduction to the company
- Good food at low cost in the in-house team restaurant
Important to know:
Every company has its own ideas about what it’s looking for in future employees – but as we all know, nobody’s perfect. So please don’t let that put you off. Feel free to apply anyway. What matters most to us is your personality – and we can teach you anything you might be lacking. In any case, we look forward to hearing from you!
Job: Guest Services, Operations, and Front Office
Title: Assistant Night Manager (m/f/*) at Hilton Berlin
Location: null
Requisition ID: HOT0CH9Z
EOE/AA/Disabled/Veterans