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This job was posted by https://www.vermontjoblink.com : For more information, please see: https://www.vermontjoblink.com/jobs/1359543

Why join UCS?Since 1958, United Counseling Service (UCS) has been dedicated to providing exceptional care and support to individuals and families in our community. Through a wide range of programs, services, and educational opportunities, we strive to meet the diverse needs of those we serve. Our team includes professionals from various fields, including administration, clinical services, nursing, education, case management, psychiatry, and direct support, working across 17 facilities throughout Bennington County.As a proud affiliate ofVermont Care Partnersa statewide network of 16 non-profit community-based agencieswe deliver comprehensive mental health, substance use, and intellectual and developmental services across Vermont. We are currently seeking compassionate, motivated team players to join us in making a positive impact and building a stronger community.

UCS Offers Generous Benefits

• Competitive pay
• Generous paid time off
• Medical, dental, and vision insurance
• Retirement plan with employer match
• Employer paid life insurance
• Employer paid short term and long-term disability insurance
• Employee Assistance Program
• Career development opportunities
• Free clinical supervision towards licensure
• Loan repayment and tuition assistance program
• Award winning worksite wellness program
• An inclusive workplace supported by an active Diversity, Equity, Inclusion, and Belonging committee.
• Rewarding experience making a difference in the community.

We believe a dynamic and inclusive workforce will strengthen our organization and enhance the services we provide. Therefore, it is our goal to hire a diverse workforce and cultivate a culture where our employees feel accepted and included, hold a valued place within our organization and are equally able to contribute to their fullest extent, assisting in fulfilling our mission of building a stronger community.

The Director of Quality for Developmental Services (DS) is a senior leadership position responsible for ensuring the integrity, compliance, quality, and consistency of all Developmental Services programs and services. This role carries both internal leadership responsibilities and external accountability to state oversight entities.

The Director of Quality for DS provides independent, system-wide oversight of client services, documentation, regulatory compliance, and risk management practices. The role ensures that all services meet applicable Medicaid rules, Vermont regulations, and contractual obligations, and that systemic issues are identified, corrected, and prevented.

This position operates with a high degree of autonomy and authority and maintains direct reporting relationships with the Chief Executive Officer and the Chief Operating Officer, while also providing reporting and collaboration with MFRAU and the Developmental Services Oversight Monitor.

Key Responsibilities

1. Division-Wide Quality Oversight

• Provide leadership and oversight of quality assurance and quality improvement across all Developmental Services programs.
• Ensure consistent practices in client placements, service coordination, service delivery, monitoring and support.
• Establish and enforce standards for quality, compliance, and documentation.
• In coordination with the Director of DS, establishes and monitor key performance indicators (KPIs) and benchmarks to evaluate the effectiveness of services and identify areas for improvement.

2. Comprehensive Client Record and Service Review

• Lead and oversee the review of all Developmental Services client records, including service assessments, service plans, budgets, progress notes and encount r data.
• Ensures continuity of care, accuracy and completeness of documentation, compliance with Medicaid rules and applicable regulations.
• Identify discrepancies, risks, or non-compliance and require corrective action.
• Coordinate with Service Coordinators, Direct Support Professionals and other staff as appropriate to resolve identified issues; escalate unresolved concerns as appropriate.

3. Public Safety and Regulatory Compliance

• Conduct timely and comprehensive reviews of: Public Safety/Act 248 records, Peggys Law disclosures.
• Ensure all documentation is accurate, appropriate, and aligned with client needs and regulatory requirements.
• Oversees compliance with all federal, state, and local regulations governing Developmental Services and program designation requirements.
• Oversight of internal and external audits and inspections to include preparation for the programs redesignation and group home licensing.

Policy Development and Implementation

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