OneMain Financial Jobs

Description

We are seeking an experienced Sr. Program Manager to lead our pricing portfolio strategy for Amazon Flex and Amazon Hub operations. This role requires a data-driven leader who can balance analytical rigor with hands-on operational excellence to optimize earnings and capacity across our last-mile delivery network.

Key job responsibilities

### Pricing Strategy & Management

• Own and manage the end-to-end promotions portfolio for Amazon Flex and Amazon Hub operations

• Track, analyze, and optimize pricing structures to ensure competitive positioning and operational efficiency

• Develop and maintain pricing models that balance worker earnings, operational costs, and business objectives

• Conduct regular industry benchmarking to ensure competitive compensation structures

### Earnings Performance Management

• Monitor and manage earnings per hour (EPH) metrics across all stations and regions

• Identify stations with below-benchmark EPH performance and develop intervention strategies

• Design and implement corrective action plans to improve worker earnings and retention

• Establish EPH targets and KPIs aligned with business goals and market conditions

### Operational Excellence & Field Engagement

• Travel regularly to last-mile stations experiencing capacity constraints due to pricing issues

• Conduct Gemba walks to observe operations firsthand and identify root causes of pricing-related challenges

• Partner with station leadership to troubleshoot operational problems affecting earnings and capacity

• Build strong relationships with field teams to ensure pricing strategies are operationally viable

### Analytics & Reporting

• Develop comprehensive dashboards and reporting mechanisms to track pricing effectiveness

• Analyze trends in worker behavior, earnings patterns, and capacity utilization

• Present insights and recommendations to senior leadership on pricing optimization opportunities

• Use data to drive decision-making and measure impact of pricing interventions

### Stakeholder Management & Collaboration

• Partner with Finance, Operations, HR, and Product teams to align pricing strategies

• Communicate pricing changes and their rationale to diverse stakeholder groups

• Influence cross-functional teams to implement pricing recommendations

• Serve as the subject matter expert on gig-worker and store pricing dynamics

Basic Qualifications

• 8+ years of program or project management experience

• 3+ years of owning program strategy, end to end delivery, and communicating results to senior leadership experience

• 5+ years of delivering cross functional projects experience

• Experience defining program requirements and using data and metrics to determine improvements

• Proven track record of managing pricing strategies or compensation programs at scale

Preferred Qualifications

• 2+ years of driving process improvements experience

• Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

• Experience in logistics, last-mile delivery, gig economy, or related industries preferred

• Advanced proficiency in data analysis tools (Excel, SQL, Python, R, or similar)

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.