Job Information
AON Senior Manager – Business Analytics in Bengaluru, India
Job Title: Manager/Senior Manager (Based on fitment)
Reports To: Associate Director/Director
Solution Line: ASC
Team: Business Excellence & Transformation
Position Type: Full Time
Work Mode: In Office
Cab Facility: Yes
Shift Time: 12:30pm - 9:30pm IST
Required education and certifications critical for the role: Any graduate/postgraduate
Work Experience:
Total work experience of 8-10 years (after Graduation in any discipline)
ABOUT AON
Aon plc (NYSE: AON) is the leading global provider of risk management, insurance and reinsurance brokerage, and human capital consulting solutions. We have more than 66,000 colleagues worldwide,
Aon unites to empower results for clients in over 120 countries via innovative and effective risk and people solutions and through industry leading global resources and technical expertise.
About the Team
Business Excellence & Transformation team collaborates with department leadership to identify and develop operational excellence initiatives that are of strategic importance across business units.
The role is responsible for collecting, maintaining, analyzing data, identifying trends and providing insights to support strategic planning and decision-making process of the organization. This role involves working closely with various departments/operation teams to deliver actionable insights through advanced data analysis, dashboarding, and variance analysis. The role will also drive efficiency through small- to medium-scale automations using Microsoft Power Platform, VBA, and RPA tools.
JOB OVERVIEW
Data Analysis and Insights:
Collect, cleanse, analyze, and interpret business data related to services, headcount, cost, productivity, and performance metrics
Perform variance analysis (plan vs actuals, YoY, MoM, efficiency gains) and clearly articulate drivers and business impact.
Translate complex datasets into insight-driven narratives to support leadership decision-making
Dashboarding & Reporting
Design, build, and maintain interactive dashboards using tools such as Power BI / Tableau, enabling self-service analytics.
Automate recurring reports and KPI scorecards to improve timeliness, accuracy, and scalability.
Define and standardize metrics, definitions, and report templates across Shared Operation
Demand & Capacity Planning
Own and maintain the Service Catalogue covering 3,500+ headcount across Shared Operations.
Model service demand, capacity requirements, and utilization, supporting workforce planning and operational scalability.
Partner with stakeholders to forecast demand and identify capacity gaps or optimization opportunities.
Continuous Improvement & Efficiency Tracking
Track, maintain, and report the continuous improvement (CI) pipeline, efficiency benefits, and productivity gains.
Support operational excellence initiatives by identifying data-backed improvement opportunities.
Establish baselines, benefits-tracking mechanisms, and post-implementation performance monitoring
Automation & Digital Enablement
Design and deliver small to medium-scale automations to eliminate manual effort and improve accuracy, using:
Microsoft Power Platform (Power Automate, Power Apps)
Excel VBA / Macros
RPA tools (e.g., Power Automate Desktop or equivalent)
Collaborate with IT / Digital teams on scalable solutions and best practices
SKILLS/COMPETENCIES REQUIRED FOR THE ROLE
Total work experience of 8-10 years (after Graduation in any discipline)
Strong analytical and quantitative skills
Attention to detail and ability to work with large datasets.
Advanced knowledge of MS Excel, Pivot Tables, Power Pivots, Power Queries, MS Power Point
Proficiency in Data analysis tools e.g., Power BI, Tableau
Working knowledge of data modeling and data flow design
Experience in automation tools like Microsoft Power Automate / Power Apps, VBA / Macros
Experience with large datasets and multi-source data environments.
Excellent oral, written, cross functional and interpersonal communication skills.
Learning ability with customer orientation and a keen eye for process improvement
WHAT WE LOOK FOR
Executive Presence
Maintains professionalism
Communicates clearly and concisely (verbal and written)
Thinks on their feet; show urgency in delivering work
Delivers Results & Manages Self
Maintains professionalism and clear communication
Takes ownership; plans, prioritizes, and manages time well
Follows processes, uses relevant tools, and delivers quality work
Shows initiative, energy, and urgency in completing tasks
Delivers Distinctive Client Value
Build trust with clients and stakeholders
Listens, understands needs, and stays focused on client requirements
Follows project discipline and uses resources wisely
Seeks improvements and suggests ideas to enhance productivity and solutions
Contributes to Team Success
Works focused on goals and targets
Seeks and applies feedback to improve
Build trust, collaborate across cultures, and supports team success
Leads for the Future
Stays composed amid ambiguity and change
Anticipates risks and escalates appropriately
Questions outdated ways of working and are open to change
HOW WE SUPPORT OUR COLLEAGUES
In addition to our comprehensive benefits package, we are proud to be an equal opportunity workforce. At Aon, we believe a diverse workforce is an innovative workforce. Our agile, inclusive environment allows colleagues to manage their wellbeing and work/life balance while empowering you to be your authentic self.
Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging them to take time to focus on themselves. We offer a variety of workstyle options through our Smart Working model, but we also recognize that flexibility goes beyond just the place of work... and we are all for it!
Our continuous learning culture inspires and equips colleagues to learn, share and grow, helping them achieve their fullest potential. As a result, Aon colleagues are more connected, more relevant and more valued.
#LI-GU1
2572890
Job Title: Manager/Senior Manager (Based on fitment)
Reports To: Associate Director/Director
Solution Line: ASC
Team: Business Excellence & Transformation
Position Type: Full Time
Work Mode: In Office
Cab Facility: Yes
Shift Time: 12:30pm - 9:30pm IST
Required education and certifications critical for the role: Any graduate/postgraduate
Work Experience:
Total work experience of 8-10 years (after Graduation in any discipline)
ABOUT AON
Aon plc (NYSE: AON) is the leading global provider of risk management, insurance and reinsurance brokerage, and human capital consulting solutions. We have more than 66,000 colleagues worldwide,
Aon unites to empower results for clients in over 120 countries via innovative and effective risk and people solutions and through industry leading global resources and technical expertise.
About the Team
Business Excellence & Transformation team collaborates with department leadership to identify and develop operational excellence initiatives that are of strategic importance across business units.
The role is responsible for collecting, maintaining, analyzing data, identifying trends and providing insights to support strategic planning and decision-making process of the organization. This role involves working closely with various departments/operation teams to deliver actionable insights through advanced data analysis, dashboarding, and variance analysis. The role will also drive efficiency through small- to medium-scale automations using Microsoft Power Platform, VBA, and RPA tools.
JOB OVERVIEW
Data Analysis and Insights:
Collect, cleanse, analyze, and interpret business data related to services, headcount, cost, productivity, and performance metrics
Perform variance analysis (plan vs actuals, YoY, MoM, efficiency gains) and clearly articulate drivers and business impact.
Translate complex datasets into insight-driven narratives to support leadership decision-making
Dashboarding & Reporting
Design, build, and maintain interactive dashboards using tools such as Power BI / Tableau, enabling self-service analytics.
Automate recurring reports and KPI scorecards to improve timeliness, accuracy, and scalability.
Define and standardize metrics, definitions, and report templates across Shared Operation
Demand & Capacity Planning
Own and maintain the Service Catalogue covering 3,500+ headcount across Shared Operations.
Model service demand, capacity requirements, and utilization, supporting workforce planning and operational scalability.
Partner with stakeholders to forecast demand and identify capacity gaps or optimization opportunities.
Continuous Improvement & Efficiency Tracking
Track, maintain, and report the continuous improvement (CI) pipeline, efficiency benefits, and productivity gains.
Support operational excellence initiatives by identifying data-backed improvement opportunities.
Establish baselines, benefits-tracking mechanisms, and post-implementation performance monitoring
Automation & Digital Enablement
Design and deliver small to medium-scale automations to eliminate manual effort and improve accuracy, using:
Microsoft Power Platform (Power Automate, Power Apps)
Excel VBA / Macros
RPA tools (e.g., Power Automate Desktop or equivalent)
Collaborate with IT / Digital teams on scalable solutions and best practices
SKILLS/COMPETENCIES REQUIRED FOR THE ROLE
Total work experience of 8-10 years (after Graduation in any discipline)
Strong analytical and quantitative skills
Attention to detail and ability to work with large datasets.
Advanced knowledge of MS Excel, Pivot Tables, Power Pivots, Power Queries, MS Power Point
Proficiency in Data analysis tools e.g., Power BI, Tableau
Working knowledge of data modeling and data flow design
Experience in automation tools like Microsoft Power Automate / Power Apps, VBA / Macros
Experience with large datasets and multi-source data environments.
Excellent oral, written, cross functional and interpersonal communication skills.
Learning ability with customer orientation and a keen eye for process improvement
WHAT WE LOOK FOR
Executive Presence
Maintains professionalism
Communicates clearly and concisely (verbal and written)
Thinks on their feet; show urgency in delivering work
Delivers Results & Manages Self
Maintains professionalism and clear communication
Takes ownership; plans, prioritizes, and manages time well
Follows processes, uses relevant tools, and delivers quality work
Shows initiative, energy, and urgency in completing tasks
Delivers Distinctive Client Value
Build trust with clients and stakeholders
Listens, understands needs, and stays focused on client requirements
Follows project discipline and uses resources wisely
Seeks improvements and suggests ideas to enhance productivity and solutions
Contributes to Team Success
Works focused on goals and targets
Seeks and applies feedback to improve
Build trust, collaborate across cultures, and supports team success
Leads for the Future
Stays composed amid ambiguity and change
Anticipates risks and escalates appropriately
Questions outdated ways of working and are open to change
HOW WE SUPPORT OUR COLLEAGUES
In addition to our comprehensive benefits package, we are proud to be an equal opportunity workforce. At Aon, we believe a diverse workforce is an innovative workforce. Our agile, inclusive environment allows colleagues to manage their wellbeing and work/life balance while empowering you to be your authentic self.
Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging them to take time to focus on themselves. We offer a variety of workstyle options through our Smart Working model, but we also recognize that flexibility goes beyond just the place of work... and we are all for it!
Our continuous learning culture inspires and equips colleagues to learn, share and grow, helping them achieve their fullest potential. As a result, Aon colleagues are more connected, more relevant and more valued.
#LI-GU1