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Diversified Sales Support Administrator -Bengaluru, India in Bengaluru, India

About Diversified:

Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world’s most experiential environments. Our award-winning team specializes in delivering solutions for the most complex, large-scale and immersive installations. Serving a global clientele that includes major media organizations and retailers, sports and live performance venues, corporate enterprises, and government agencies, Diversified partners with clients to create spaces that bring people together and keep them coming back.

What to Expect:

At Diversified, we're on a mission to create a world without boundaries, where technology enables all people to connect and experience the moments that matter, wherever they choose to be. With clients spanning the globe and an exciting pipeline of projects across industries, Diversified offers more than just a job. We offer a career path with the flexibility to grow personally and professionally, wherever your ambitions take you.

As a Diversified associate, you'll dive headfirst into big, complex, and rewarding projects that push the boundaries of what's possible. Plus, you'll enjoy a flexible work environment, competitive compensation and benefits, and a culture that celebrates diversity and inclusion.

IF YOU CAN DREAM IT, YOU CAN DO IT AT DIVERSIFIED.

Job Summary

As a Sales Support Administrator, you will play a key role in supporting the sales and estimating teams through AV hardware pricing, BOM costing, and general administrative support. You’ll be responsible for the development and preparation of engineered solutions and supporting documentation for all quotations and tender responses. This includes ensuring accurate, value-engineered bills of materials that meet specification requirements and are delivered on time. Your contributions will directly support project success, strengthen client confidence, and uphold the company’s reputation for excellence.

Key Responsibilities:

  • Assist in defining and setting budgets for AV projects.

  • Support the development of Sales Proposals and associated documentation.

  • Prepare the engineered solution documents, ensuring compliance with tender specifications.

  • The presales lifecycle by developing AV system designs, preparing detailed BOMs and providing the hardware pricing and getting the lead time for the respective products to support accurate proposals and competitive bids and functional narrative.

  • Provide administrative support within the Sales Support Group to enable the team to focus on client and technical priorities.

  • Coordinate with suppliers, service providers, and customers on regular basis.

  • Communication between the sales team and customers.

  • Liaise with internal departments on administrative matters of shared importance.

  • Coordinate high-level design schematics and functional narratives (PowerPoint, etc.) for tender submissions.

  • Work with internal Procurement team, suppliers, get the shipping cost as per the respective projects.

  • Ensure timely submission of proposals and respond to technical queries from estimators.

    Requirements:

  • 2–4 years of experience in a sales support administration role; AV industry preferred.

  • Bachelor's degree in business administration, business management, or a related field (preferred).

  • Proficiency in Excel-based pricing sheets and CRM tools like Salesforce.

  • Strong numerical, analytical, and recordkeeping skills.

  • Familiarity with sales contracts, agreements, and administrative processes.

  • Excellent written and verbal communication and customer service skills.

  • A proactive, detail-oriented mindset with strong problem-solving abilities.

  • Ability to work independently while contributing effectively to a team.

    Shift Time: 2.00 PM to 11.00 PM IST

    To learn more about becoming part of the Diversified team, visit us at https://onediversified.com/careers/careers-at-diversified or email us at careers@onediversified.com (file:///C:/Users/jacinta.Allerston/AppData/Local/Microsoft/Windows/INetCache/Content.Outlook/WUIIXURC/careers@onediversified.com) .

    Diversified is an equal opportunity employer committed to fostering an inclusive and diverse workplace. All aspects of employment will be based on job requirements, individual qualifications, merit, performance, and business need.

    We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic under applicable law.

    We believe in fair and equitable hiring practices and strive to create an environment where all individuals feel valued and empowered.

Job Details

Job Family Sales Operations

Job Function Sales Support/Presales Vendor Support

Pay Type Salary

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