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Diversified Sales Coordinator 1-Bengaluru, India in Bengaluru, India

About Diversified:

Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world’s most experiential environments. Our award-winning team specializes in delivering solutions for the most complex, large-scale and immersive installations. Serving a global clientele that includes major media organizations and retailers, sports and live performance venues, corporate enterprises, and government agencies, Diversified partners with clients to create spaces that bring people together and keep them coming back.

What to Expect:

At Diversified, we're on a mission to create a world without boundaries, where technology enables all people to connect and experience the moments that matter, wherever they choose to be. With clients spanning the globe and an exciting pipeline of projects across industries, Diversified offers more than just a job. We offer a career path with the flexibility to grow personally and professionally, wherever your ambitions take you.

As a Diversified associate, you'll dive headfirst into big, complex, and rewarding projects that push the boundaries of what's possible. Plus, you'll enjoy a flexible work environment, competitive compensation and benefits, and a culture that celebrates diversity and inclusion.

IF YOU CAN DREAM IT, YOU CAN DO IT AT DIVERSIFIED.

Job Summary:

The Sales Coordinator will collaborate with Account Executives, Sales Engineers, and Estimations Managers/Directors during the pre-sales process for opportunity types such as Request for Proposal (RFP), Design-Build, Box Sales, and Change Orders. The Sales Support Specialist will be part of the enterprise network of administrative support within the Sales Support Group. The Sales Support Specialist will be responsible for completing assigned tasks to assist the AE and/or SSG team with bid responses, proposal formatting, qualification documentation, D365 administration, conversion through contract administration, etc.

Primary Duties & Responsibilities:

  • Support for Account Executives, Sales Engineers, and Estimations Managers/Directors

  • Assist with bid sheet pricing for opportunity, project, and box sale quotes

  • Setup and/or reformat standard proposal template

  • Reformat and upload BOM into Experlogix (pricing tool/database)

  • Export BOM from Experlogix, complete and verify bid sheet totals

  • Identify errors in bid sheet including consultant calculations and/or BOM discrepancies

  • Verify and update part numbers to match Experlogix database

  • Assist with equipment quote requests and deal registrations when needed

  • Participate and provide feedback regarding processes and efficiencies initiatives being administered by Sales Operations

  • Follow-up and coordination with vendors regarding pricing and lead times

  • Assist Sales Operations in capturing and documenting the breadth of data required to complete qualification/onboarding efforts

  • Provide qualification documentation support

  • Provide project/client reference

  • Develop project team bios and certifications for Business

  • Assist with certificate of insurance requests

  • Review and entry of quotes submitted by Sales

  • Miscellaneous reporting & coordination as needed

  • Attended bid launches as needed with estimating team and partner departments using Microsoft Teams and Smartsheet

  • Provide Go-To-Market models to the business when requested

  • Validate “conditions of sale” prior to conversion processes and Continuous Improvements Feedback/Features Suggestions.

    Complexity:

    The Sales Support Specialist will receive new Administrative Support assignments which will consist of stewarding teams of non-technical and technical personnel through processes involved in supporting. These engagements can vary from pricing exercises to non-complex proposal management, to client onboarding and validating Diversified as a business, to managing qualification inquiries and to filling out simple forms for clients.

    Education/Certifications:

  • Bachelor’s degree or equivalent with 5+ years in AV/IT industry sales administrative support role

  • PowerBi and PowerApp Development (Intermediate / Basic User) – Good to have

  • SharePoint Pages Development Experience – Good to have

  • Experience in sales operations and customer order tracking with vendors

  • Ability to multi-task in an energetic environment

  • Extraordinarily detailed and committed to quality

  • Exceptionally organized and able to prioritize

  • Strong oral and written communicator

  • Proficient in Microsoft Office suite (PPT, Excel, Word, OneNote, Teams, D365)

    Work Type Classification: Hybrid

    Shift: APAC - 6:30 AM to 3:30 AM

    EMEA - 2:00 PM to 11:00 PM

    (However, the shift during training and other selected periods may change based on the region. Required to be flexible as per business needs)

    To learn more about becoming part of the Diversified team, visit us at https://onediversified.com/careers/careers-at-diversified or email us at careers@onediversified.com (file:///C:/Users/jacinta.Allerston/AppData/Local/Microsoft/Windows/INetCache/Content.Outlook/WUIIXURC/careers@onediversified.com) .

    Diversified is an equal opportunity employer committed to fostering an inclusive and diverse workplace. All aspects of employment will be based on job requirements, individual qualifications, merit, performance, and business need.

    We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic under applicable law.

    We believe in fair and equitable hiring practices and strive to create an environment where all individuals feel valued and empowered.

Job Details

Job Family Sales Operations

Job Function Sales Support/Presales Vendor Support

Pay Type Salary

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