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Amazon Program Manager, Amazon Hub Lead Generation , Last Mile Delivery Programs- Hub and AmFlex in Bengaluru, India

Description

Amazon Hub (formerly I Have Space program) is seeking an experienced Program Manager to drive distribution expansion through strategic lead generation and store onboarding initiatives. This role will be instrumental in expanding our last-mile delivery network by identifying, engaging, and onboarding retail partners who serve as delivery points for Amazon customers.

Key job responsibilities

### Lead Generation & Distribution Expansion

  • Develop and execute comprehensive lead generation strategies to identify potential Amazon Hub partner locations

  • Build and maintain a robust pipeline of prospective retail partners across assigned territories

  • Analyze market data and demographics to prioritize high-value expansion opportunities

  • Set and achieve quarterly and annual store onboarding targets

### Go-to-Market Strategy & Execution

  • Design and implement go-to-market approaches tailored to different retail segments and geographic markets

  • Create compelling value propositions that resonate with potential partner stores

  • Develop sales collateral, pitch decks, and training materials for field teams

  • Test and iterate on outreach strategies to optimize conversion rates

### Stakeholder Engagement & Field Operations

  • Partner closely with last-mile station teams including Cluster Managers, Site Leads, team leads, and ADEs (Account development executives)

  • Enable and empower field teams to conduct effective store visits and partner conversations

  • Conduct joint field visits to model best practices and provide hands-on coaching

  • Build strong cross-functional relationships to ensure seamless program execution

### Program Management & Operations

  • Own end-to-end onboarding process from initial contact through store activation

  • Track and report on key performance metrics including pipeline health, conversion rates, and time-to-activation

  • Identify and remove blockers that impede store onboarding progress

  • Implement process improvements to scale operations efficiently

### Data Analysis & Reporting

  • Leverage data analytics to identify trends, opportunities, and areas for improvement

  • Create executive-level dashboards and reports on program performance

  • Conduct post-mortems on successful and unsuccessful onboarding attempts

  • Use insights to continuously refine lead generation and conversion strategies

Basic Qualifications

  • 3+ years of professional non-internship marketing experience

  • Experience using data and metrics to drive improvements

  • Experience building, executing and scaling cross-functional marketing programs

  • Experience using Microsoft Excel to manipulate and analyze data

  • Experience building, executing and scaling cross-functional programs or marketing campaigns from concept to completion

Preferred Qualifications

  • Experience using customer research, hard data and metrics to back up assumptions, generate forecasts, and assess the efficacy of marketing programs

  • Experience utilizing systems and tools involving email, web, analytics, and CRM (Marketo, Tableau, Salesforce, etc.) for targeting, segmentation, reporting for demand generation

  • MBA

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