Job Information
AON IND Associate Director - Service Excellence in Bengaluru, India
Job Title: Associate Director/Group Manager (Based on fitment) Reports To: Director Solution Line: ASC Team: Business Excellence & Transformation Position Type: Full Time Work Mode: In Office Cab Facility: Yes Shift Time: 11:00 AM - 8:00 PM IST Required education and certifications critical for the role: Any graduate/postgraduate Work Experience: Total work experience of 14+ years (after Graduation/post grad in any discipline)
ABOUT AON
Aon plc (NYSE: AON) is the leading global provider of risk management, insurance and reinsurance brokerage, and human capital consulting solutions. We have more than 66,000 colleagues worldwide, Aon unites to empower results for clients in over 120 countries via innovative and effective risk and people solutions and through industry leading global resources and technical expertise.
About the Team
Business Excellence & Transformation team collaborates with department leadership to identify and develop operational excellence initiatives that are of strategic importance across business units. The role is responsible for collecting, maintaining, analyzing data, identifying trends and providing insights to support strategic planning and decision-making process of the organization. This role involves working closely with various departments/operation teams to deliver actionable insights through advanced data analysis, dashboarding, and variance analysis. The role will also drive efficiency through small- to medium-scale automations using Microsoft Power Platform, VBA, and RPA tools.
JOB OVERVIEW
Ability to break down End to End process to identify improvement opportunities and create transformation roadmap.
Use skill and judgement to influence and engage with senior stakeholders/leaders to put forward compelling business cases
Support the successful execution of the Process Excellence program, by identification of improvement opportunities, defining robust methodologies, involving suitable individuals into the program and marketing of successes.
Governance around Performance measurement and Reporting.
Develop and lead the change management program that establishes a culture of excellence and leads the organization to sustainable levels of Process and Business Excellence.
Manage the team of Managers/Sr. Managers (Black Belts) and ensure high service delivery and execution.
Foster a cross-functional project management culture, implementing and standardizing appropriate tools, practices, processes, and systems.
Excellent Communication skills, decisive and action oriented, self-driven person with a high energy level, analytical and structured with extensive experience in managing a high-performance team and delivering large scale Transformation project.
Persuasive and determined, able to convince multiple stakeholders and to handle complex/conflict situations.
Ability to foster mindset change, build trust to bring focus on obtaining mutual success.
Strong analytical and problem-solving skills.
SKILLS/COMPETENCIES REQUIRED FOR THE ROLE
Bachelor’s Degree or equivalent.
Six Sigma Trained or Certified or relevant professional certification like PMP is desirable (not mandatory)
Total work experience of 14-16 years
Experience of managing medium to large scale change initiatives
Strategic mindset and fundamental desire to drive efficiently
Excellent Communication skills, result-oriented, good problem-solving skills, self-driven person with a high energy level, analytical and structured.
Ability to work under pressure and cope with multiple priorities.
Ability to foster mindset change, overcoming resistance and barriers
Excellent Analytical Skills.
Good knowledge of MS Excel, Power Point
Ability to develop and execute propositions
Knowledge of Statistical Tools (Minitab, R, SPSS etc.)
Exposure to intelligent automation
HOW WE SUPPORT OUR COLLEAGUES
In addition to our comprehensive benefits package, we are proud to be an equal opportunity workforce. At Aon, we believe a diverse workforce is an innovative workforce. Our agile, inclusive environment allows colleagues to manage their wellbeing and work/life balance while empowering you to be your authentic self. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging them to take time to focus on themselves. We offer a variety of workstyle options through our Smart Working model, but we also recognize that flexibility goes beyond just the place of work... and we are all for it! Our continuous learning culture inspires and equips colleagues to learn, share and grow, helping them achieve their fullest potential. As a result, Aon colleagues are more connected, more relevant and more valued
#LI-SB2
2572808
Job Title: Associate Director/Group Manager (Based on fitment) Reports To: Director Solution Line: ASC Team: Business Excellence & Transformation Position Type: Full Time Work Mode: In Office Cab Facility: Yes Shift Time: 11:00 AM - 8:00 PM IST Required education and certifications critical for the role: Any graduate/postgraduate Work Experience: Total work experience of 14+ years (after Graduation/post grad in any discipline)
ABOUT AON
Aon plc (NYSE: AON) is the leading global provider of risk management, insurance and reinsurance brokerage, and human capital consulting solutions. We have more than 66,000 colleagues worldwide, Aon unites to empower results for clients in over 120 countries via innovative and effective risk and people solutions and through industry leading global resources and technical expertise.
About the Team
Business Excellence & Transformation team collaborates with department leadership to identify and develop operational excellence initiatives that are of strategic importance across business units. The role is responsible for collecting, maintaining, analyzing data, identifying trends and providing insights to support strategic planning and decision-making process of the organization. This role involves working closely with various departments/operation teams to deliver actionable insights through advanced data analysis, dashboarding, and variance analysis. The role will also drive efficiency through small- to medium-scale automations using Microsoft Power Platform, VBA, and RPA tools.
JOB OVERVIEW
Ability to break down End to End process to identify improvement opportunities and create transformation roadmap.
Use skill and judgement to influence and engage with senior stakeholders/leaders to put forward compelling business cases
Support the successful execution of the Process Excellence program, by identification of improvement opportunities, defining robust methodologies, involving suitable individuals into the program and marketing of successes.
Governance around Performance measurement and Reporting.
Develop and lead the change management program that establishes a culture of excellence and leads the organization to sustainable levels of Process and Business Excellence.
Manage the team of Managers/Sr. Managers (Black Belts) and ensure high service delivery and execution.
Foster a cross-functional project management culture, implementing and standardizing appropriate tools, practices, processes, and systems.
Excellent Communication skills, decisive and action oriented, self-driven person with a high energy level, analytical and structured with extensive experience in managing a high-performance team and delivering large scale Transformation project.
Persuasive and determined, able to convince multiple stakeholders and to handle complex/conflict situations.
Ability to foster mindset change, build trust to bring focus on obtaining mutual success.
Strong analytical and problem-solving skills.
SKILLS/COMPETENCIES REQUIRED FOR THE ROLE
Bachelor’s Degree or equivalent.
Six Sigma Trained or Certified or relevant professional certification like PMP is desirable (not mandatory)
Total work experience of 14-16 years
Experience of managing medium to large scale change initiatives
Strategic mindset and fundamental desire to drive efficiently
Excellent Communication skills, result-oriented, good problem-solving skills, self-driven person with a high energy level, analytical and structured.
Ability to work under pressure and cope with multiple priorities.
Ability to foster mindset change, overcoming resistance and barriers
Excellent Analytical Skills.
Good knowledge of MS Excel, Power Point
Ability to develop and execute propositions
Knowledge of Statistical Tools (Minitab, R, SPSS etc.)
Exposure to intelligent automation
HOW WE SUPPORT OUR COLLEAGUES
In addition to our comprehensive benefits package, we are proud to be an equal opportunity workforce. At Aon, we believe a diverse workforce is an innovative workforce. Our agile, inclusive environment allows colleagues to manage their wellbeing and work/life balance while empowering you to be your authentic self. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging them to take time to focus on themselves. We offer a variety of workstyle options through our Smart Working model, but we also recognize that flexibility goes beyond just the place of work... and we are all for it! Our continuous learning culture inspires and equips colleagues to learn, share and grow, helping them achieve their fullest potential. As a result, Aon colleagues are more connected, more relevant and more valued
#LI-SB2