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Job Summary

We are seeking a highly motivated and detail-oriented Global Service Logistics Business Systems Analyst (BSA) to join our team. The ideal candidate will play a pivotal role in maintaining our global service logistics processes, enhancing system efficiencies, and ensuring seamless operations. This role requires a blend of analytical prowess, technical expertise, and exceptional communication skills, with specific knowledge in Baxter Planning, Oracle, and SAP CRM.

Job Requirements

• Maintain and optimize current service logistics processes and systems to ensure efficient operations.

• Collaborate with cross-functional teams to gather requirements and develop comprehensive business solutions.

• Provide ongoing support and troubleshooting for service logistics systems, particularly Baxter Planning, Oracle, and SAP CRM.

• Run regular system programs and ensure they are functioning correctly, addressing any issues promptly.

• Create and maintain detailed documentation of system configurations, processes, and user guides.

• Conduct training sessions for end-users to ensure efficient system utilization.

• Monitor key performance indicators (KPIs) and generate reports to track system performance and logistics efficiency.

• Stay updated with industry trends and advancements in logistics technology to recommend innovative solutions.

• Assist in the development and execution of test plans to ensure system modifications meet business requirements.

Education

• Bachelor’s degree in Business Administration, Information Systems, Logistics, or a related field.

• 3-5 years of experience in a service logistics, supply chain, or business systems analyst role.

• Strong understanding of global service logistics operations and best practices.

• Proficiency in Baxter Planning, Oracle, and SAP CRM.

• Excellent analytical and problem-solving skills.

• Strong project management skills with the ability to handle multiple projects simultaneously.

• Exceptional communication and interpersonal skills, with the ability to collaborate effectively with diverse teams.

• Experience with data analysis tools and techniques.

• Ability to adapt to a fast-paced and dynamic work environment.

Preferred Qualifications:

• Master’s degree in a related field.

• Experience with process improvement methodologies (e.g., Lean, Six Sigma).

• Knowledge of EDI (Electronic Data Interchange) and other logistics-related technologies.

• Familiarity with regulatory requirements and compliance in global service logistics.

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We are all about helping customers turn challenges into business opportunity. It starts with bringing new thinking to age-old problems, like how to use data most effectively to run better - but also to innovate. We tailor our approach to the customer's unique needs with a combination of fresh thinking and proven approaches.

At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.

Equal Opportunity Employer:

NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification.

Why You'll Thrive at NetApp

At NetApp, you won't wait for the perfect moment—you'll make it. The early planning, the extra thought, the bold idea that turns good into great: That's how our people operate and how we continue to push the boundaries of data infrastructure.

NetApp is the trusted partner for organizations transforming data into opportunity. As the only enterprise-grade storage service natively embedded in Google Cloud, AWS, and Microsoft Azure, we empower customers to run everything from traditional workloads to enterprise AI with unmatched performance, resilience, and security.

Our culture

We celebrate mold breakers, bold thinkers, and problem solvers. We reward initiative, impact, and ownership. We provide flexibility so you can balance professional ambition with your personal life. Here, differences are not just welcomed—they drive everything we do.

If you're ready to innovate, rise to the challenge, and own every moment - make your next move your best one. Apply now.