Job Information
Bellevue Community College Director of Technology Support Services in Bellevue, Washington
Director of Technology Support Services
Job ID: 15388
Location: Bellevue College
Full/Part Time: Full Time
Regular/Temporary: Regular
Position Summary
The Director of Technology Support Services (TSS) oversees the operations of the Technology Support Services department and is responsible for ensuring a customer-focused approach to delivering information technology for Bellevue College (BC). This position provides overall tactical and operational leadership for the Technology Support Services (TSS) Department, directs the strategic design, acquisition, management, and implementation of enterprise-wide technology tools of the college, maintains technology standards for the organization, and manages the activities necessary to keep the technology support operation running seamlessly, efficiently, and effectively while ensuring compliance with established standards and policies.
As a key member of the Information Technology Service (ITS) Leadership Team, the Director works with the Vice President (VP) of ITS to keep service offerings aligned to the current and projected needs of BC. The Director participates in executive level decisions and execution of strategies to achieve the objectives of ITS. This position reports to the Vice President of Information Technology Services (VP of ITS) and serves as the direct representative of the VP of ITS in various meetings, committee assignments, and conferences as needed.
This position must have in-depth knowledge of IT Service Management (ITSM/ITIL) strategies, process, policies, project management, budget management, and best practices, and must have demonstrated a strong customer service orientation.
Pay, Benefits & Work Schedule
Position Salary Range: $118,403/year - $177,605/year
The salary information shown above is a general guideline only. The salary will be determined based on candidate's qualifications and related experience, as well as market and business considerations. Typically, new hire starts no higher than $133,203/year based on Bellevue College Exempt salary schedule.
We offer comprehensive compensation package with salary and benefits as the main components. Generous https://www.bellevuecollege.edu/hr/benefits/ is offered through Washington State plans that includes multiple medical, dental, life and disability coverage choices for employees and dependents; choices of retirement and deferred compensation plans; paid holidays, sick, and vacation plans; transit program, reduced tuition, employee discounts and memberships, etc.
The employee is scheduled to work 40 hours per workweek. This position is exempt from the overtime provisions of the Fair Labor Standards Act, which means that you are not eligible for overtime pay.
About The College
Bellevue College is a vibrant, student-centered institution located just 10 miles east of Seattle. Serving one of the most diverse student populations in Washington - we are proud to reflect the global community we serve.
As an employer, Bellevue College is committed to fostering a workplace where employees feel valued, supported, and empowered. We believe that our faculty and staff are essential partners in fulfilling our mission, and we prioritize professional growth, collaboration, and innovation in everything we do. Employees at Bellevue College benefit from opportunities to expand their skills, contribute to meaningful work that changes lives, and engage in a community that is deeply committed to inclusion.
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