Job Information
Sodexo Patient Services Manager 1 in BELLEVILLE, New Jersey
Role Overview
Lead with purpose and make a meaningful impact on patient experience in a fast-paced healthcare environment.
Sodexo is seeking a Patient Services Manager 1 to support patient dining operations at Clara Maass Medical Center , a 465-bed acute care hospital serving the Belleville community.
Why This Role Stands Out
Work in a high-volume acute care hospital environment
Lead a team of approximately 30 union frontline employees
Make a direct impact through patient interaction and service recovery
Gain valuable experience within a large healthcare system
This is a unique, time-sensitive opportunity to join the team and contribute to patient care excellence during a period of transition.
What You'll Do
As the Patient Services Manager 1 , you will play a key role in delivering high-quality patient dining services:
Oversee daily operations of the Expressly for You (EFY) patient dining program
Manage the tray line, meal assembly, and delivery process
Conduct daily patient rounding to ensure satisfaction and resolve concerns
Supervise and support frontline teams and patient experience ambassadors
Ensure tray accuracy, test trays, and host audits are completed consistently
Act as a liaison between patients, nursing staff, and food service teams
Utilize computerized meal ordering systems and support menu/program updates
Coordinate with Registered Dietitians on nutritional needs and system changes
Support ordering and stocking of nutritional supplements
What We Offer
Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
Medical, Dental, Vision Care and Wellness Programs
401(k) Plan with Matching Contributions
Paid Time Off and Company Holidays
Career Growth Opportunities and Tuition Reimbursement
More extensive information is provided to new employees upon hire.
What You Bring
1–2 years of food service management experience in a healthcare setting
Experience working in a union environment (preferred)
Strong customer service and patient-focused mindset
Ability to lead and develop teams in a fast-paced environment
Experience with meal ordering systems (HealthTouch, Epic preferred)
Strong communication, organization, and problem-solving skills
Who We Are
At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please completethis form (https://app.smartsheet.com/b/form/dbdf3c39f65e4cd49eda84cc599389ab) .
Qualifications & Requirements
Minimum Education Requirement - Associate's Degree or equivalent experience
Location US-NJ-BELLEVILLE
System ID 987271
Category Food Service
Employment Status Full-Time
Exempt
Posted Range $67405 to $87230
Company : Segment Desc HOSPITALS
On-Site