Job Information
Dead River Company Branch Manager in Belfast, Maine
Description
Join Our Team - Find Your Future!
Position Summary:
The Branch Manager at our Belfast, ME location oversees all aspects of a local retail energy products distribution operation. The Branch Manager seeks a high level of customer satisfaction and loyalty while meeting or exceeding profitability objectives. This position seeks market growth through direct involvement in sales of company products. This position also supervises front-line employees. The Branch Manager serves as a Dead River Company ambassador by adhering to our Brand Promise and Customer Guarantees and Pledges.
Essential Functions:
Responsible for directing customer experience provided by the branch office. Attains a thorough understanding of the function and goals of the branch.
Grows customer base through personal sales initiative, networking and direct involvement with community contacts, staying abreast of competitive forces in the marketplace, enthusiastically promoting company sales, marketing, and branding campaigns, and encouraging employee sales involvement.
Retains customers by providing exceptional service as evidenced by a commitment to our Customer Guarantees and Pledges
Provides guidance and coaching toward the resolution of employee development and disciplinary issues. Leverages Human Resources and other shared services as needed.
Responsible for participating in the recruitment, hiring, development and retention of non-exempt employees. Provides performance feedback through the use of the Performance Scorecard.
Attains a thorough knowledge and understanding of all Energy Division policies, procedures, and programs. Gains an understanding of all federal and state laws and regulations pertaining to petroleum distribution and service.
Attains a thorough understanding of ADDS E3 system along with other systems for accounting and financial control.
Promotes safety programs and is an advocate for safety. May coordinate or assist in the monthly safety meeting.
Sets a high standard of corporate image, promotes a harmonious and productive working environment, and upholds the integrity of company policies and procedures.
Effectively coaches team individually and through regular team meetings.
Highly Competitive Compensation and Industry Leading Benefits- Paid weekly!
Health Insurance – Premiums as low as $6 for full time employees!
Dental insurance and Vision Insurance
Company Provided Life insurance, Short-term and Long-Term disability
401(k) plan with company match
Paid time off and paid holidays
Tuition assistance for employees and scholarships available for employees’ children
Discounts on our products and services
Opportunities for growth throughout our footprint.
Other Tasks:
Participates in special projects as needed or assigned.
Experience:
This position requires a minimum of 2 years of previous management experience.
Other Skills and Attributes Required:
Strong communication skills
Good judgment and the ability to make decisions
Ability to delegate and follow-up
Effective performance management experience
Exhibits Dead River Company core leadership competencies including:
Education:
A bachelor’s degree in business administration or related field or an equivalent combination of education and experience is required..
Contacts:
This position deals frequently with customers, community business contacts, suppliers, and employees at all levels within the company.
Equipment and Tools Used:
Basic office and computer related equipment.
Decisions Made:
This position is called upon to make important decisions relating to customer relationships, staffing, employee relations, employee performance, profitability and other operational matters. Frequently decisions are made in consultation with the Market or Area Manager.
Safety Considerations:
The Branch Manager has a key leadership role in the district’s safety program. The Branch Manager has safety considerations relating to trip/slip/fall hazards and ergonomics issues in the office.
Work Environment:
Significant time is spent in an office setting with controlled temperatures. Time is also spent outside the office in various settings including all weather conditions and temperatures.
Physical Requirements Analysis:
The position requires frequent sitting, standing, driving and walking
Must be able to write and handle multiple computer applications
There is frequent communication involving speaking, e-mail, writing and listening
Weight or Force Moved:
This position rarely has a need to lift or move weight or force exceeding 25 pounds.
Qualifications
Licenses & Certifications
Preferred
- DL Drivers License
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.