Job Information
Harford Community College SIS/CRM Administrator in Bel Air, Maryland
Position Information
Position Title SIS/CRM Administrator
Posting Category Full-Time Staff/Management
Starting salary range $59,021-$76,728
Faculty Position (if applicable)
About Harford Community College
Harford Community College (HCC) has been a vital part of Harford County since 1957. As a mid-sized, comprehensive institution, we’re committed to delivering high-quality education and cultural enrichment to our community. Our mission is to provide relevant, accessible education and training that connects individuals to opportunities in an ever-evolving world. As an Achieving the Dream institution, HCC is part of a national network dedicated to enhancing student success in community colleges. To learn more about our vision and values, visit our website (https://www.harford.edu/about/get-to-know-harford/index.php) .
Affirmative Action and Equal Employment Opportunity Statement
Harford Community College is committed to the principles of Affirmative Action and Equal Employment Opportunity. It is the policy of Harford Community College not to discriminate against applicants on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by law with regard to any employment practices. HCC is an EEO and ADA/ADAA employer that values, embraces, and supports diversity in the College community.
Benefits
Excellent benefits package, including 2 weeks paid college break, 15 days of sick leave, and 18 days of paid vacation. Eligible for health, vision and dental benefits, flexible spending accounts, identity theft plan, and legal benefit plan. Receive paid basic life & long-term disability insurance; employee paid supplemental life insurance available. Participation is required the mandatory retirement plan & two optional retirement plans are available (403b with match after 1 year & 457b). Receive paid basic life & long-term disability insurance. Tuition waiver for HCC classes and tuition reimbursement are also available!
Job Description
The purpose of this position is to provide technical and back-end support for the functional areas of the Harford Community College’s SIS & CRM systems. This is accomplished by collaborating with functional areas to enhance the SIS & CRM; researching and reviewing the necessary documentation, forums and online training; assisting in the implementation and maintenance of SIS & CRM integrated systems; training staff on SIS & CRM usage and functionality; and communicating the functional needs of departments on campus in collaboration with the technology staff.
Other duties include:
Coordinate with Workforce and Community Education WCE division leaders to support instructional programming and data reporting requirements
Research new SIS/CRM functionality and upgrade options, and communicate upgrade paths and system changes to functional and technical staff
Assisting in SIS & CRM upgrades, system testing and deployments along with providing support in data and reporting.
This is a full-time, exempt staff position. This position is eligible for a hybrid work schedule.
Employees of Harford Community College, including instructors for online and virtual courses, must be residents of Maryland or the contiguous states of Delaware, Pennsylvania, Virginia, West Virginia, or the District of Columbia; non-residents are expected to relocate to meet this requirement.
Applicants must be currently authorized to work in the United States, as the College does not offer Visa sponsorship for this position
Required Education
High school diploma/GED
Required Experience
Minimum of three years of experience administering a CRM, ERP, SIS, or similar application.
Required Knowledge, Skills, & Abilities
Strong SQL skills
Ability to provide reporting and data support for SIS/CRM tools, including implementation, training, and system enhancements.
Strong verbal and written communication skills
Experience with administration of CMS, LMS, ERP, SIS or similar enterprise application
Strong collaboration skills
Preferred Qualifications
Experience with Destiny 1
Experience with Slate
Hours per Week 40 - 100%
General Weekly Work Schedule
M-F 8:30am-4:30pm
Posting Detail Information
Posting Number 2026-037FSFA
Number of Vacancies 1
Open Date
Close Date 05/04/2026
Open Until Filled No
Supplemental Questions
Required fields are indicated with an asterisk (*).
*Do you have hands-on experience producing SQL queries for reporting or data analysis?
No
Yes
*How many years of experience do you have administering a CRM, ERP, SIS, or similar application?
Less than 2 years of experience
3 years of experience
4 Years of experience
5 or more years of experience
*Which data reporting tools have you used in your professional experience?(Select all that apply)
Microsoft Excel (advanced formulas, pivot tables, dashboards)
Power BI
Tableau
SQL-based reporting tools
CRM or ERP reporting modules
Other data reporting tools
I have not used data reporting tools
*Are you currently a resident of Maryland or the contiguous states of Delaware, Pennsylvania, Virginia, West Virginia or the District of Columbia, OR are you willing to relocate?
Yes
No
*Will you now or in the future require employment-based visa sponsorship (including, but not limited to, OPT, H-1B, L-1, EB-2, or EB-3) to work in the United States for Harford Community College?
No, I will not require sponsorship from Harford Community College
Yes, I will require sponsorship from Harford Community College
Documents Needed to Apply
Required Documents
Resume
Cover Letter
Optional Documents
Transcript
Certificate/Licensure
401 Thomas Run Road
Bel Air, Maryland 21015
443-412-2310 | HumanResources@harford.edu
Back to top
Copyright © Harford Community College