Job Information
CARTER BLOODCARE Consultant in Bedford, Texas
THE TERRITORY FOR THIS POSITION IS NORTH DALLAS/PLANO
PRINCIPAL ACCOUNTABILITY
The Consultant is responsible for promoting the Carter BloodCare (CBC) mission, implementing effective strategies to recruit, manage, and maintain relationships with sponsor organizations, and achieving successful blood collection events while meeting established blood collection goals.
The Consultant is responsible for retention of current accounts, developing new accounts, and building strong relationships with account blood drive coordinators. This position requires the employee to have regular personal interaction and coordination of work with other employees in the workplace, as well as face-to-face interaction with members of the public, actual and potential sponsors of blood drives, and/or donors. Responsibilities include education, planning, and ongoing support to account blood drive coordinators to ensure sponsors host successful and productive blood drives.
The Consultant is responsible for complete sponsor account information, accurate record keeping and ongoing maintenance of up to date account information. This critical information is maintained in an electronic Customer Relations management software system provided by CBC. Ability to work varied hours, evenings, weekends and some holidays. Must be available during blood drive events or when schedule demands. Must be able to travel and conduct face-to-face sales calls with potential sponsors of blood drives.
Regular full-time attendance is required during normal working hours.
EDUCATION
Bachelors Degree (preferred), or equivalent experience
EXPERIENCE
Minimum of 2 years of
experience in sales or account relationship management
SKILLS AND KNOWLEDGE
Customer Service
Excellent internal/ external customer service skills
Team Player
Ability to work closely and harmoniously with the CBC management team, departmental personnel, donor groups, individual donors, collection staff, and volunteers; Requires creativity, the ability to communicate effectively, participate and share ideas to help formulate new recruitment strategies and tactics to improve donor participation
Communication
Requires effective communication, both verbally and in writing. Communicating, educating, and promoting the CBC mission, inspiring blood donors and blood drive coordinators; Requires an ability to persuade and convince potential donors and drive coordinators with effective presentation skills, maximizing CBCs ability to meet the mission
Availability
Ability to work varied hours, evenings, weekends and some holidays. Must be available during blood drive events or when schedule demands. Must be able to travel and to conduct face-to-face sales calls with clients.
Organizational Skills
Manage multiple accounts and projects simultaneously while meeting aggressive timelines. Good time management and organizational skills are a must, accurate and up to date record keeping are required to reflect the latest account information.
Strong work ethic/accountability
Must be comfortable working in a goal driven environment. Always maintaining donor confidentiality. Ability to work independently, demonstrating self-initiative, taking responsibility/ownership of decisions and actions.
Analytical/problem solving
Ability to use systematic approach to define and solve problems. Must be computer literate.
PHYSICAL/MENTAL STRESS FACTORS
Ability to walk, stoop, bend, lift, and carry equipment weighing up to approximately 15 pounds
Normal vision requirements
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