OneMain Financial Jobs

ESSENTIAL JOB DUTIES

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Patient Preparation & Clinical Support (25%)

• Rooms patients in a respectful, patient-centered manner.
• Obtains and documents vital signs, height, weight and required intake information in the EHR.
• Determines and documents reason for visit and updates histories appropriately.
• Performs medication reconciliation per protocol.
• Prepares exam rooms, equipment and supplies prior to provider entry.
• Assists medical/nursing providers, or as delegated by the nurse team leader, with:
  • Physical exams
  • Gynecological exams
  • Minor/procedures/sutures
  • Wound Care
  • LARC procedures
  • EKG
  • Nebulizer treatments
  • Audiology/tympanometry
  • Other procedures as assigned
• Provides supportive communication during procedures to promote comfort and safety, and understanding.

Safety, Scope & Documentation (25%)

• Prioritizes patient safety and escalates abnormal findings promptly.
• Adheres strictly to scope of practice and seeks clarification when uncertain.
• Performs CLIA-waived testing (hemoglobin, blood glucose, urinalysis, step, mono) per protocol.
• Prepares and administers medications, including immunizations, as ordered and within scope.
• Documents all patient care accurately and timely in the EHR.
• Communicates provider-directed lab and diagnostic test results per policy.
• Reinforces provider education and utilizes teach-back methods when appropriate.
• Follows infection control standards and equipment safety protocols.
• Maintains patient privacy and dignity throughout the encounter.

Care Coordination & Team Collaboration (20%)

• Communicates clearly, respectfully and effectively with patients, families and caregivers.
• Serves as liaison between patients and interdisciplinary care team.
• Collaborates with providers, nurses, care coordinators, front office staff and other departments to support coordinated patient care.
• Schedules in-house procedures and initiates referrals to outside agencies/providers.
• Actively participates in referral tracking, follow-up and care coordination.
• Communicates status updates to providers and care team members per protocol.

Quality Improvement & Population Health (10%)

• Participates in Quality Improvement initiatives, including workflow improvement and metric monitoring.
• Assists with accurate documentation and data entry supporting UDS, HRSA and organizational reporting.
• Identifies care gaps (e.g. immunizations, screenings, chronic disease measures) and supports outreach and follow-up efforts.
• Participates in huddles and staff meetings to review quality metrics and contribute improvement ideas.
• Supports compliance with infection control, patient safety and regulatory standards.

Clinical Environment & Compliance (10%)

• Maintains cleanliness and disinfection of exam rooms and clinical work areas.
• Completes refrigerator/freezer temperature logs, medication and supply expiration checks, and CLIA quality control processes as assigned.
• Maintains and appropriately uses clinical equipment; reports malfunctions promptly.
• Enters orders appropriately for completed testing and health maintenance measures.
• Assists with desktop and workflow functions as assigned.

Professional Accountability & Growth (10%)

Maintain BLS certification

Demonstra