Job Information
Louisiana Department of State Civil Service IT Statewide Associate Engineer 1-4 (Edge Support B Associate Engineer) in Baton Rouge, Louisiana
IT Statewide Associate Engineer 1-4 (Edge Support B Associate Engineer)
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IT Statewide Associate Engineer 1-4 (Edge Support B Associate Engineer)
Salary
Depends on Qualifications
Location
Baton Rouge, LA
Job Type
Classified
Job Number
OTS 041526 ERG
Department
Division of Administration-Office of Technology Services
Opening Date
04/15/2026
Closing Date
4/25/2026 11:59 PM Central
Description
Benefits
Questions
About this Job
The Division of Administration/Office of Technology Services has a vacancy. This position is located in the Network Communications Services Section . Req. 219638
The Office of Technology Services aims to be a responsible partner in delivering innovative, effective, and reliable solutions that support and enhance the IT functions within Executive Branch Departments. The Office of Technology Services will work to increase the return on the State's investment in technology by promoting smart decision-making, solving problems intelligently, increasing the rate of project success, and fostering a skilled and professional staff.
The IT Statewide Associate Engineer is part of the Edge Operations team within the Office of Technology Services (OTS) – Network Communication Services and supports the implementation and maintenance of network infrastructure serving Louisiana state agency offices and state-owned or leased multi-tenant facilities. Working under the direction of network engineers, senior engineers, and architects, the Associate Network Engineer assists in deploying and supporting edge network technologies including SDN, enterprise Wi-Fi, and access control systems. The role is hands-on and focused on assisting with service delivery, equipment configuration, issue resolution, and documentation across both legacy and modern systems. Assignments require initiative, attention to detail, and a commitment to technical development.
The Division of Administration is the state government’s management arm and the hub of its financial operations. Division offices perform a wide variety of activities including the following:
Overseeing the state’s capital construction program
Working to provide state and federal grants for community development
Development of the state budget
Providing technology services
Giving agencies guidance in the state purchasing and contracting process as they seek goods and services
Administering a program that provides federal funds to help Louisiana residents recover from a series of devastating hurricanes
Minimum Qualifications
Two years of experience in information technology; OR
Six years of full-time work experience in any field; OR
An associate's degree in information technology; OR
A bachelor’s degree.
EXPERIENCE SUBSTITUTION:
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any area. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any area.
NOTE:
A certification in an approved area may be substituted for the education and/or experience requirements at the time of hire or promotion, provided the appointment is made from a Certificate of Eligibles.
NOTE:
Any college hours or degree must be from an accredited college or university.
Job Specification
The official job specifications for this role, as defined by the State Civil Service, can be foundhere (https://apps01.civilservice.louisiana.gov/onestopjobinfo/DisplayJobSpec.aspx?JobCode=174500) .
Job Duties and Other Information
Job Duties:
Assist with implementation and maintenance of edge network infrastructure:
Participate in the configuration, deployment, and validation of network hardware and software at agency and multi-tenant sites
Support installation of Layer 2/3 equipment, enterprise Wi-Fi systems, and access control technologies under supervision
Assist with cabling needs, hardware replacements, and physical site readiness as part of new deployments
Follow implementation standards and playbooks developed by architects and senior engineers
Document site configurations, IP addressing, and equipment status for operational records
Coordinate with vendors, agency contacts, and internal teams to support on-site and remote implementations
Provide technical support and basic troubleshooting in assigned region:
Respond to routine incidents and service requests related to user access, connectivity, or network equipment
Perform initial diagnostics and basic troubleshooting for issues involving switches, wireless, or cabling
Replace or reconfigure hardware as directed to restore service
Escalate unresolved or advanced issues to network engineers or senior staff with clear technical notes
Maintain timely and accurate updates to support tickets and documentation
Participate in technical training and professional development:
Complete formal training and hands-on instruction to build proficiency with OTS network systems and tools
Learn to support advanced technologies including SDN, NAC, and enterprise wireless platforms
Demonstrate growth in technical independence, reliability, and situational judgment
Perform other duties as assigned:
- Assist with special projects, documentation initiatives, and inventory or site audits as directed by management
Position-Specific Details:
Appointment Type: This vacancy will be filled by a new hire or by promotion of a current permanent status classified employee.
Career Progression: This vacancy participates in a career progression group and may be filled from this recruitment as an IT Statewide Associate Engineer 1, 2,3 or 4, depending on the level of experience of the selected applicant.
Louisiana is a "State as a Model Employer" for People with Disabilities.
How To Apply:
No Civil Service test score is required in order to be considered for this vacancy.
To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.
*Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete. The transcripts can be added as an attachment to your online application. The selected candidate will be required to submit original documentation upon hire.
Prior to a new hire, a background check, including criminal record history, will be conducted. Information from the background check will not necessarily preclude employment, but will be considered in determining the applicant’s suitability and competence to perform in the position. A criminal history check may be conducted on employees changing positions, including promotions, demotions, details, reassignments, and transfers. Also, prospective employees may be subject to pre-employment drug testing. New hires will be subject to employment eligibility verification via the federal government's E-Verify system.
For further information about this posting, please contact:
Erica R. Gay
HR Specialist
Division of Administration/Office of Human Resources
Email: Erica.Gay@la.gov
Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity tomake a differencethrough public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.
As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:
Insurance Coverage More information can be found at https://info.groupbenefits.org/
Parental Leave– Up to six weeks paid parental leave
More information can be found athttps://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx
Holidays and Leave – State employees receive the following paid holidays each year:
New Year's Day
Martin Luther King, Jr. Day,
Mardi Gras,
Good Friday,
Memorial Day,
Independence Day,
Labor Day,
Veteran's Day,
Thanksgiving Day and Christmas Day.
* Additional holidays may be proclaimed by the Governor
State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.
Retirement – State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):
Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video (https://lasersonline.org/wp-content/uploads/2016/07/Your_Retirement_System.mp4) to give you more detailed information about their system
Teacher's Retirement System of Louisiana (www.trsl.org),
Louisiana School Employees Retirement System (www.lsers.net), among others
01
Describe your experience implementing network solutions across one or more sites or locations. Include the types of environments, approximate size and scope (e.g., number of sites, users, or devices), technologies used (e.g., switching, routing, SDN, wireless), and your role in project execution.
02
Describe your experience deploying or supporting Software-Defined Networking (SDN) solutions. Include the platform(s) used, your level of involvement, and any challenges you encountered.
03
Describe your experience configuring or supporting network access control or security enforcement mechanisms (e.g., 802.1x, role-based access, VLAN segmentation). Include your role and the outcome.
04
Provide an example of a network issue you were responsible for troubleshooting. Include the symptoms, steps you took to diagnose the problem, and how it was resolved.
05
Describe your experience installing, configuring, or supporting enterprise wireless (Wi-Fi) networks. Include any work related to performance, coverage, or security.
06
Describe your experience working in environments that include both legacy and modern network technologies. Include any challenges you encountered and how you addressed them.
07
Describe your experience coordinating network-related work with other teams, vendors, or customers. Include your role in planning, communication, and ensuring successful completion of the work.
Required Question
Employer
State of Louisiana
Address
1201 N 3rd St
Baton Rouge, Louisiana, 70802
Phone
(866) 783-5462
Website
http://agency.governmentjobs.com/louisiana/default.cfm
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