Job Information
Louisiana Department of State Civil Service Administrative Coordinator 4 in Baton Rouge, Louisiana
Administrative Coordinator 4
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Administrative Coordinator 4
Salary
$2,732.00 - $4,682.00 Monthly
Location
Baton Rouge, LA
Job Type
Classified
Job Number
OGB 030426 ERG
Department
Office of Group Benefits
Opening Date
03/04/2026
Closing Date
3/9/2026 11:59 PM Central
Description
Benefits
Questions
About this Job
The Division of Administration/Office of Group Benefits has a vacancy. This job title has an assigned pay grade of AS-611.
This position reports directly to the Manager of the Invoicing section at The Office of Group Benefits and is responsible for assisting with all tasks related to Invoice Reconciliation, such as data entry, quality control, and other clerical duties. This position assists with maintaining OGB documents in the imaging system. Due to the complexity of the OGB structure, various specialized systems are used for reporting, requiring confidentiality of private health information (PHI) and HIPAA compliance. This position will require discretion.
AN IDEAL CANDIDATE SHOULD POSSESS THE FOLLOWING COMPETENCIES:
•Accepting Direction:The ability to be open and willing to follow guidance or instructions.
•Following Policies and Procedures:The ability to follow, reinforce, adapt, or develop policies and procedures to maintain compliance with federal and state legal requirements, State Civil Service rules, and organizational policies.
•Managing Resources: The ability to manage financial, physical, and contractual resources to ensure compliance and maximize business value.
The Division of Administration is the state government’s management arm and the hub of its financial operations. Division offices perform a wide variety of activities, including the following:
Overseeing the state’s capital construction program
Working to provide state and federal grants for community development
Development of the state budget
Providing technology services
Giving agencies guidance in the state purchasing and contracting process as they seek goods and services
Administering a program that provides federal funds to help Louisiana residents recover from a series of devastating hurricanes
Minimum Qualifications
Three years of experience in administrative services.
EXPERIENCE SUBSTITUTION:
Every 15 semester hours earned from an accredited college or university will be credited as six months of experience.
Job Specification
The official job specifications for this role, as defined by the State Civil Service, can be foundhere (https://apps01.civilservice.louisiana.gov/onestopjobinfo/DisplayJobSpec.aspx?JobCode=168070) .
Job Duties and Other Information
Job Duties:
Responsible for maintaining complex databases and spreadsheets required for management, billing, and statistical reporting of services provided to state agencies.
Reviews and investigates vendor invoices to be billed to individuals, local, state, or federal agencies.
Researches and verifies charges for payment reconciliation.
Consults with agencies where questions or differences occur, and gathers all necessary data to be used in analyzing billing.
Makes recommendations relevant to the appropriate solution.
Serves as an assistant to the Accountant Manager 4.
Reconciles amounts received to transmittals submitted to OFSS.
Ensures that records are accurate, legible, and imaged to the correct plan member accounts in OGB’s imaging system
Prepares complex spreadsheets for submission to the Office of Debt Recovery by analyzing data from multiple collection and termination notices to identify accounts that are eligible for referral.
Supports other departments within OGB on an as-needed basis by performing clerical duties such as data gathering and document distribution.
Compiles and prepare reports for Group Benefits Administrators and Managers to support operational and fiscal activities.
Reconciles agency invoices to payments submitted for clients with fewer than 100 members, reviewing, identifying, and documenting discrepancies.
Conducts outreach to agencies to assist in correcting errors or resolving issues they may be experiencing.
Scans, performs quality controls, and indexes documents for multiple departments, ensuring accurate organization for archiving.
Archives fiscal and eligibility documents in compliance with record retention policies and quality control standards, ensuring accuracy, traceability, and long-term
accessibility.
Other duties as assigned.
Position-Specific Details:
Appointment Type: This vacancy will be filled by new hire or by promotion of a current permanent status classified employee.
Louisiana is a "State as a Model Employer" for People with Disabilities.
How To Apply:
No Civil Service test score is required in order to be considered for this vacancy.
To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.
*Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumes will not beaccepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.
A criminal history check may be conducted on all new hires as well as employees changing positions, including promotions, demotions, details, reassignments, and transfers. Also, prospective employees may be subject to pre-employment drug testing. New hires will be subject to employment eligibility verification via the federal government's E-Verify system.
Applicants qualifying based on college training or receipt of a baccalaureate degree will be required to submit an official college transcript to verify credentials claimed prior to appointment. Please make every effort to attach a copy of your transcript to your application. The transcripts can be added as an attachment to your online application. The selected candidate will be required to submit original documentation upon hire.
For further information about this posting, please contact:
Erica R. Gay
HR Specialist
Division of Administration/Office of Human Resources
email: Erica.Gay@la.gov
Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity tomake a differencethrough public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.
As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:
Insurance Coverage More information can be found at https://info.groupbenefits.org/
Parental Leave– Up to six weeks paid parental leave
More information can be found athttps://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx
Holidays and Leave – State employees receive the following paid holidays each year:
New Year's Day
Martin Luther King, Jr. Day,
Mardi Gras,
Good Friday,
Memorial Day,
Independence Day,
Labor Day,
Veteran's Day,
Thanksgiving Day and Christmas Day.
* Additional holidays may be proclaimed by the Governor
State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.
Retirement – State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):
Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video (https://lasersonline.org/wp-content/uploads/2016/07/Your_Retirement_System.mp4) to give you more detailed information about their system
Teacher's Retirement System of Louisiana (www.trsl.org),
Louisiana School Employees Retirement System (www.lsers.net), among others
01
FPP: Following Policies and Procedures - How well do you apply rules, policies, and procedures in your work?
I struggle to follow rules or apply policies correctly, which can lead to confusion or mistakes.
I follow rules with support and help correct issues, but I sometimes apply policies inconsistently.
I apply and explain policies accurately, adapt to routine situations, and help improve procedures.
I guide others in applying policies, prevent compliance issues, and improve procedures based on experience.
02
FPP: Following Policies and Procedures - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
03
MR: Managing Resources - How well do you manage financial, physical, or contractual resources to meet operational needs?
I struggle to manage resources, don’t always follow required procedures, or have trouble keeping accurate records.
I handle basic resource tasks but may not consistently align them with priorities or follow procedures.
I manage resources effectively, follow procedures, track usage, and maintain accurate records to support my team’s goals.
I plan ahead to meet future needs, improve systems, strengthen vendor relationships, and ensure compliance across resource areas.
04
MR: Managing Resources - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
05
ADi: Accepting Direction - How well do you accept guidance, follow instructions, and adjust when given feedback?
I resist direction, ignore feedback, and need reminders to complete tasks.
I follow direction with reminders and often need clarification or support.
I follow direction reliably, adjust to feedback, and complete tasks on time.
I adapt quickly, follow through, and help others adjust as needed.
06
ADi: Accepting Direction - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
Required Question
Employer
State of Louisiana
Address
1201 N 3rd St
Baton Rouge, Louisiana, 70802
Phone
(866) 783-5462
Website
http://agency.governmentjobs.com/louisiana/default.cfm
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