Job Information
Patten CAT Shop Supervisor in Bartonville, Illinois
Working Hours/Days
Monday-Friday, 6:30 AM-3:00 PM, weekend and additional hours as required.
Overview
Power thedata centers, hospitals, and other mission‑critical facilitiesthat can’t afford downtime. As aShop Supervisor, you’ll lead the frontline team responsible for assembling the generator packages and support equipment that keep customers online when it matters most.
In this role, you’ll balancepeople leadership, safety, and execution—coordinating daily shop operations, aligning schedules to customer commitments, and ensuring equipment, tooling, and fleet assets are ready to perform. You’ll be the connective tissue between technicians, operations leadership, and customers: removing obstacles, enforcing standards, and building a culture ofsafety, accountability and continuous improvementwithin a union environment.
From guiding technicians through complex repairs to maintaining a safe, organized, and productive shop floor, you’ll make a meaningul impact every day—working alongside a skilled union workforce, experienced leaders, and trusted suppliers to deliver reliable power solutions.
Basic Duties
Provide strong leadership to ensuresafe, efficient, and productive shop operationswhile maintaining a high level of customer satisfaction.
Plan and manage theeffective use of shop space, equipment, and resourcesto support production and service activities.
Coordinate overallshop schedules and prioritiesto align with customer needs, project timelines, and business objectives.
Directly supervise and manageshop personnel, including workload distribution and daily execution.
Act as a primary point of contact tosupport customers and technicians, helping define scope of work and ensuring expectations are clearly understood and met.
Foster a positive, accountable work environment througheffective communication, coaching, and workforce development.
Leadnew hire orientation and onboardingfor technicians.
Overseetechnician productivity, performance, and behavior, including conducting annual reviews, administering corrective action when necessary, and reinforcing safety standards.
Championsafety culturethrough training, compliance, and continuous improvement initiatives.
Lead thetechnical and professional developmentof shop technicians.
Recommendtool repairs, replacements, and new tooling investmentsto improve safety, quality, and efficiency.
Ensure shop assets are properly maintained, compliant, and available to support operational demands.
Perform other duties as assigned by management.
Qualifications
Priorengine, generator, load bank, and service repair/maintenance experiencerequired.
Experience withDBS, SIS, ET, and Service Linksystems preferred.
Demonstrated knowledge ofworkplace safety requirements, policies, and protocols, with the ability to reinforce safe work practices.
Strong interpersonal skills with the ability tocommunicate clearly, influence others positively, and build alignmentto achieve long‑term operational goals.
Ability to produceprofessional business communications, including written correspondence via email and teams.
Excellentverbal and written communication skills, with a strong emphasis on customer service and teamwork.
Proven ability to work effectively in afast‑paced, deadline‑driven environment.
Computer‑literate with working knowledge ofMicrosoft Office applications, including Excel, Word, Outlook, and related PC‑based tools.
High School Diploma or equivalentrequired; technical or trade education a plus.
Validdriver’s licensewith a clean driving record required:
No more thantwo (2) minor violations in the past three (3) years
Nomajor violations in the past five (5) years
Motor Vehicle Record (MVR) review required for final candidate selection
Altorfer Inc. offers an industry leading compensation and benefit package:
Health, Dental, Vision, Disability, and Life Insurance
401(k)
Paid Holidays
Paid Parental Leave and Funeral Leave
Paid Time Off: Prorated 80 hours of PTO + 1 Floating Holiday
Education Assistance
Personal Tool Insurance, and Safety Equipment Reimbursement
Voluntary Benefits: Supplemental Insurance, Accident, Critical and Hospital Indemnity Insurance, Legal Assistance and Identity & Fraud Protection
Payrate: $65,000 - $85,000 annually
Posted Min
USD $65,000.00/Yr.
Posted Max
USD $85,000.00/Yr.
Physical Requirements/Working Conditions
Physical Requirements/Working Conditions
This position works primarily in the shop environment supporting service operations and some office environment work. Noise level in the shop environment is usually moderate, and the noise level in the office environment is usually low. Must be flexible to work varying schedules and hours as needed. Occasional local travel may be required. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran .Why Work for Altorfer?
At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is crucial to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with.
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Req No.2026-5625
CategoryManagement
LocationUS-IL-Bartonville
TypeRegular Full-Time
Union or Non-UnionNon-Union
DivisionPower Systems
CompanyAltorfer Inc