Job Information
Amazon Business Development Program Manager, Translation Services (Barcelona) in Barcelona, Spain
Description
Join our Translation Services Operations team as a “Business Development Program Manager” and strategically drive growth to Amazon´s localization services across all global businesses.
Key job responsibilities
Drawing on your localization, business development and project management expertise, you'll balance proactive planning with hands-on execution to deliver scalable, high-quality localization solutions.
Strategic Process Planning & Roadmap Development:
• Identify business growth opportunities for localization teams
• Develop customer-based project plans and workflows based on data analysis research
• Create roadmaps towards defined team KPIs
• Map and test cases for automation features
Project Management & Execution:
• Manage the full lifecycle of localization business development projects, working closely with internal business partners and other cross-functional departments
• Manage time, budget, resources, and quality control • Identify, communicate, and proactively mitigate project risks
• Own and generate projects documentation
Process Optimization & Quality Management:
• Maintain functionalities of cross-team processes and enhance potential automation
• Collaborate with relevant stakeholders to resolve questions or conflicts related to consolidation, terminology, language quality, and process workflow
Data Analysis & Reporting:
• Create and analyze reports of localization data to identify patterns and derive insights
• Analyze data around workflows, quality, cost, turnaround time, and productivity
• Regularly update leadership with insights
Technical Tool Management
• Partner with content creators. CMS and Amazon Localization teams to onboard them to TSOps owned tooling
• Address knowledge gaps related to localization technology across relevant stakeholders
A day in the life
You will manage stakeholders across multiple functions, defining localization requirements for various media types, tools, and translation channels. You'll develop targeted business initiatives that optimize integration through data-driven insights and technological innovation. Your role combines strategic planning for localization programs, direct client engagement and relationship management, cross-functional collaboration with product, engineering, and content teams, and continuous improvement of translation workflows and processes.
About the team
Our team is spread across three countries, is highly skilled in localization program management, relies on continuous efficient communication and is built on solid collaboration. Every team member focuses on improving core metrics while also working on long-term improvement programs. We are committed to working hard, having fun, and making history.
Basic Qualifications
Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
Experience in program or project management
Experience working cross functionally with tech and non-tech teams
Experience in defining and implementing process improvement initiatives using data and metrics
Experience defining program requirements and using data and metrics to determine improvements
Preferred Qualifications
Experience in driving end to end delivery, and communicating results to senior leadership
Experience leading process improvements
Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
Experience building processes, project management, and schedules
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