Job Information
Hyatt Cluster Assistant Manager - Digital Marketing / Executive (Thailand, Cambodia, Maldives) in BANGKOK, Thailand
Description:
Job Overview
Cluster Assistant Manager - Digital Marketing / Executive is responsible for digital marketing execution for hotels within the markets. Responsibilities to support property-level support, regional campaign rollout, pre-opening digital marketing, and ongoing performance optimization across paid media, SEM, Koddi, and web channels.
Duties & Responsibilities
Hotel-Level Support & Guidance
Support Cluster Director of Digital Marketing for property Digital Marketing Managers for day-to-day execution, campaign troubleshooting.
Review and optimize property-level digital campaigns to maximize performance.
Review digital marketing activation to ensure hotels meet digital KPIs.
Market Campaign Execution
Execute market level both room and F&B campaigns across all relevant digital channels with the direction from Cluster Director of Digital Marketing, ensuring the communications is aligned with Hyatt brand as well as campaign is optimized.
Adapt global creative concepts for regional relevance and rollout.
Coordinate cross-channel execution including paid search, paid social, display, metasearch, and CRM.
Performance & Optimization
Monitor and analyze campaign performance at both regional and hotels levels
Use data to make real-time optimizations and inform future planning.
Benchmark performance against industry/brand standards and past results
Web, SEM & OTAs
Ensure property landing pages and hotel content are fully optimized for search visibility and conversion.
Support targeted email marketing initiatives and audience segmentation for hotels within the markets.
Tools & Platforms
The role will require to understand and able to learn:
Paid Media Platforms: Koddi, Google Ads (Search, Display, YouTube), Meta Ads Manager, TikTok Ads, LinkedIn Campaign Manager, OTAs ads.
Analytics & Tracking: Adobe Analytics, Google Tag Manager, Meta Pixel, Looker Studio, UTM tracking.
SEO & Keyword Tools: SEMrush, Google Search Console, keyword research tools,
CRM & Email Marketing: TableCheck and related CRM tools
Qualifications:
Bachelor’s degree in Marketing with Digital focused.
At least 3 Years of hands-on digital marketing execution.
Proven ability to manage multi-channel campaigns.
Ability to multitask, work in a fast-paced environment and have a high-level attention to detail.
Ability to work independently and to partner with others to promote an environment of teamwork.
Ability to manage change effectively.
Highly motivated and pro-active; act with professionalism and positivity in all interactions.
Ability to deliver high and consistent service.
Primary Location: TH-Bangkok
Organization: Grand Hyatt Erawan Bangkok
Job Level: Full-time
Job: Marketing
Req ID: BAN002319
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.