Job Information
Kuehne+Nagel National Air Logistics Operational Care Manager in Bangkapi, Thailand
It's more than a job
When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine.
Apply now with us! You will lead the Operational Care Team by focusing on operations, developing teams, optimizing profit, and supporting business growth.
How you create impact
To lead the operational care center by example, be a role model for all employees
To provide leadership and direction to the operational care organization
To ensure operational excellence through high-quality service delivery according to the customer promise of all OCC activities
To liaise with stakeholders to drive pricing strategies and business growth
To maximize profitability through cost optimization
To lead teams and initiatives to drive solutions and continuous improvements to manage cost-efficiency while delivering high-quality services
To drive procurement and supplier management, in alignment with the governance model between gateway and OCC, where applicable
To closely cooperate with Customer Service teams to gain required customer knowledge and exchange feedback about each team's service execution
To closely work with KNGS, gateway, warehouse, customs and optimization teams, and other stakeholders as necessary
To ensure technology and systems are utilized to their fullest extent, team structures and knowledge sharing allow for consistent service
To continuously monitor and analyze the OCC performance to drive improvements
To ensure compliance with respective regulatory regimes, industry and product standards, and KN standards and guidelines
What we would like you to bring
Candidate must have at least 5–7 years of freight forwarding experience with at least 2 years in a leadership role.
Excellent command of English with writing and reading proficiency.
Demonstrated strengths in systems, data analysis, and rapid adoption of new technologies.
Prior experience within the air freight sector would be additional advantages.
What's in it for you
Miscellaneous benefits such as dental, hospitalization and others
Annual Wage Supplement (AWS)
Training and development
Who we are
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.
Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: HR.helpdesk@kuehne-nagel.com with the nature of your request. We will answer your inquiry within 24 hours.