Job Information
Kuehne+Nagel Air Logistics Operational Care Specialist (Export) in Bangkapi, Thailand
It's more than a job
When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine.
The Operational Care Specialist is part of a team (Operational Care Centers) responsible for coordinating transport activities by executing the necessary bookings with our partners and gateways, generating the required documentation, and monitoring each shipment, including deviation handling. Join us now.
How you create impact
To manage and perform all operational activities reliably, accurately and on-time, minimizing overdue tasks, and according to defined customer deliverables
To follow the communication concept for effective communication with stakeholders
To monitor shipments, follow up on all deviations, accurate and timely updates for visibility in KN systems, including financial data, such as costs
To review and clarify CCL instructions if there are conflicts or deviations with regulatory requirements, routing, TT, rate information, or other discrepancies
To immediately report problems, operational disputes or discrepancies to supervisors or managers
To collaborate with all partners/suppliers, gateway, warehouse, customs teams, the RCC, and external parties as needed
To monitor operational performance of carriers and other partners and escalate / create awareness if performance and commitments are not being delivered
To collaborate with the Optimization Team for most effective process execution and systems setup/automation, maximizing systems utilization and avoiding manual processes is critical
To maximize profitability through cost optimization
To be part of process improvement identification, and implementing changes
To work with Sales and Customer Care teams on account implementation, ensuring a smooth transition from sales to operations
What we would like you to bring
Must be available for Saturday standby (subject to overtime); no fixed working hours
Minimum 2 years of experience in Air Export
Intermediate level of English proficiency
What's in it for you
Miscellaneous benefits such as dental, hospitalization and others
Annual Wage Supplement (AWS)
Training and development
Who we are
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.
Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: HR.helpdesk@kuehne-nagel.com with the nature of your request. We will answer your inquiry within 24 hours.