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Why UKG:

At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That’s what we do.

We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you’ll get flexibility that’s real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters—and so do you.

Job Description

The Salesforce Developer is responsible for the design, development, testing, enhancement, and production support of Salesforce applications, primarily within Service Cloud, and as applicable Sales Cloud, CPQ (Optional). The role involves close collaboration with business stakeholders to deliver scalable, high-quality Salesforce solutions.

Responsibilities

• Translate business requirements into effective and scalable technical designs.

• Design, develop, test, deploy, and support Salesforce solutions across Service Cloud, Sales Cloud, Communities, and integrated third-party applications used by UKG.

• Build customized solutions using Apex, Visualforce, Lightning Components (Aura/LWC), and Salesforce configuration.

• Provide creative architectural and coding solutions aligned with business needs.

• Participate in the full application lifecycle, including design, development, testing, deployment, and integrations.

• Perform operational support, enhancements, and bug fixes following Salesforce best practices.

• Adhere to standard operating procedures and maintain accurate ticketing for incidents, requests, changes, and problem management.

• Proactively contribute to continuous improvement initiatives for application design, support, and development practices.

• Provide technical assistance and troubleshooting for defects, enhancements, and user “how-to” requests.

• Identify, document, and implement data and application integration requirements.

• Collaborate with business users to scope Salesforce functionality, analyze issues, and remediate end-user problems.

• Develop and manage processes to continuously monitor data quality and integrity.

• Develop and maintain Triggers, Apex Classes, Batch Processes, Controllers, Visualforce Pages, and Lightning Components to support evolving business needs.

Qualifications

• Bachelor’s degree in computer science, Management Information Systems, Business Administration, or a related field (preferred).

• Minimum of 4+ years of hands-on Salesforce development experience.

• Strong experience with Apex, Visualforce, and Lightning Component Framework (mandatory).

• Knowledge of Salesforce and web technologies including SOQL, LWC, REST & SOAP services; familiarity with Oracle is a plus.

• Proficiency in Salesforce development, including customization of standard objects, creation of custom objects, fields, workflows, and validations.

• In-depth knowledge of REST/SOAP APIs and experience building integrations with Salesforce.

• Experience with core web technologies such as HTML5, JavaScript, and jQuery.

• Familiarity with software development methodologies such as Agile and Waterfall.

• Experience across all phases of the Software Development Life Cycle (SDLC).

• Strong collaboration skills to work with cross-functional teams and business stakeholders.

• Excellent verbal and written communication skills.

• Strong planning, analytical, and problem-solving abilities.

• Salesforce certification is a plus.

Certifications (Preferred)

• Salesforce Platform Developer I / II (PD1 / PD2)

• Salesforce Sales Cloud, Service Cloud, and CPQ certifications

Company Overview:

UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry — because great organizations know their workforce is their competitive edge. Learn more at ukg.com.

UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process.

Disability Accommodation in the Application and Interview Process

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com

It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.