Job Information
NTT America, Inc. AI Agent Workflow Architect in Bangalore, India
Key Responsibilities:
• Design prompt templates for LLMs across classification, Q&A, generation, and reasoning tasks
• Develop modular agent workflows with decision branches and fallback logic
• Conduct prompt evaluation experiments for accuracy, reliability, and UX
• Work closely with domain SMEs to map business processes into agent logic
• Monitor and iterate based on user interaction and model performance
Required Skills:
• Strong grasp of NLP and generative AI principles
• Familiarity with prompt engineering tools and frameworks (e.g., PromptLayer, LangChain)
• Experience working with OpenAI, Claude, or open-source LLMs
• Attention to language detail, edge cases, and explainability
• Understanding of process flows in industries like insurance, lending, or compliance