Job Information
UNIVERSITY OF TEXAS AT AUSTIN Student Associate, UTHS Ed Services in Austin, Texas
Communication and Support:Manage high-volume inbound communication by answering phone systems, responding to voicemails, and drafting professional email correspondence for diverse stakeholders.Technical Assistance:Provide front-line technical support, including troubleshooting account access and performing password resets within university systems.Operations and Documentation:Execute administrative tasks and maintain accurate records utilizing Microsoft Outlook, Canvas LMS, and Skyward SIS to support departmental workflows.Collaboration:Work cooperatively with the EdServices team to support daily operations and contribute to departmental goals.