Job Information
UNIVERSITY OF TEXAS AT AUSTIN Student Administrative Assistant (Receptionist) (Open to Work-Study and Non-Work Study) in Austin, Texas
DUTIES AND RESPONSIBILITIES:Process ticket orders in person at the Ticket Office window.Provide impeccable customer service to guests.Have a base knowledge of artists, performances, ticket prices, and venues, and communicate that information clearly to guests.Answer phones and place outbound service phone calls.Provide clerical support.Arrive on time for work and maintain a reliable attendance record.Represent Texas Performing Arts to guests with a pleasant and professional demeanor through all transactions.Dress appropriately for contact with the public.REQUIRED QUALIFICATIONS:Be available to work evening and weekend hours.Possess strong listening and verbal communication skills.Have cash handling experience.Be detail-oriented.PREFERRED QUALIFICATIONS:Have previous customer service experience.Experience with cash handling.Experience working in an office setting.Demonstrated ability to provide customer service.Preference will be given the applicants with prior Ticket selling experience.Spanish Language (conversational fluency and above)Driving RequiredNoHourly Rate$12.50/hourWorking ConditionsRepetitive use of a keyboard at a workstation. Prolonged screen time.Significant in person, over the phone, and written communication with members of the publicPhysically able to lift and carry objects up to 25 pounds.Works independently and unsupervised on a regular basis.Work collaboratively as member of a team with people of varied backgrounds.Work ShiftApproximately two regular daytime shifts per week, as well as night and weekend performance shiftsRequired MaterialsResume/CVCover letter/Letter of InterestSpring semester availabilityCopy of work study award, if applicableImportant for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes.Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.