Job Information
Surveying And Mapping, LLC Senior Network Administrator in Austin, Texas
Who We Are
For over thirty years, SAM has built a reputation as a trusted, knowledgeable, and innovative partner. Our licensed professionals transform petabytes of complex spatial data into intelligent insights in a holistic Managed Geospatial Services™ (MGS™) framework. As North America's premiere MGS™ company, SAM provides practical, precise, and high-fidelity solutions designed to enhance decision-making, mitigate risks, achieve strategic objectives, and drive costs out of our client's business. Our vision is to advance spatial data acquisition, improve analysis capabilities, and develop predictive analytics to redefine and transform how infrastructure assets are developed and managed throughout their lifecycles.
Your Impact at SAM
The Senior Network Administrator will be a member of the IT team and will be focused on the day to day operation and maintenance of SAM data and voice networks.
Provide day to day operational and technical support for the following:
Core and remote Cisco networks
WAN optimization technologies
Communication lines provide by carriers
Internal company VOIP system
Internal and external monitoring system
Provide project leadership for the implementation of new technologies and equipment refreshes
Provide recommendations based on availability and capacity planning and long term strategic planning
Conduct routine hardware and software audits of data and voice equipment to ensure compliance with established IT standards, policies and configuration guidelines
Instruct and help develop system administrators and other technical staff where appropriate
Monitor incident, change and problem SLA metrics
Perform other tasks as assigned to help accomplish the Company’s strategic goals
What You Bring to SAM
Bachelor’s degree in Computer Science/Technology or job experience related equivalence
6 to 8 year’s experience in managing networks with demonstrated experience in maintaining a Cisco based LAN, WAN (with optimization or QoS), DMZ and Wireless network with high availability in a secure data center environment
3-5 year’s experience in managing a VOIP implementations
Proven experience leading phone system migrations from legacy telephony platforms to VoIP solutions
Preferred experience with 3CX phone system administration, configuration, and deployment
Successful as a key contributor in at least 4 large projects, large projects are defined as having more than 5 participants or a budget of over $250k or a timeline of 4 months or longer
Personally responsible for the build, implementation and maintenance of over 100 network devices across multiple geographically disperse sites (Routers, Switches wireless controllers, firewalls)
Excellent verbal and written communication skills with the ability to communicate with both technical and non-technical groups
Project management leadership experience
Professional with a “Customer Service” attitude
Motivated and results oriented with an ability to respond quickly in a dynamic environment
CCNP preferred
CCNA required
ITIL foundations certification preferred
Any other technology certifications a plus
Our Perks
• Health and Wellness Benefits: BlueCross BlueShield health insurance coverage begins the month after your hire date, Free Vision + Dental plans for employees, company-paid premiums for Long-term disability/Life Insurance (with HSA + FSA plans), SAM Cares program focused on holistic well-being • Financial Benefits: Employee Referral Rewards Program of $1K, $2,500 or $5K, Fidelity retirement plans with a 5% company match, tuition reimbursement, optional cellphone stipend • Work-Life Balance: Paid time off including vacation/sick/holidays, parental leave to support families • Professional Development: Customized career development plan for licensing and certifications, Project Manager Business Academy, CAD Training Program, Individual Development Plans/Career Check-Ins, SAM WINS - our initiative for women-focused leadership and development, Milestone Anniversary Recognition, SAMbassador mentorship program • Perks and Discounts: Access to “Perks at Work” for discounts on wellness + travel + leisure and everyday purchases, company-sponsored events, free office snacks • Culture and Awards/Achievements: SAM Named 2023 Top Workplace USA for Second Consecutive Year; 2023 SAM Ranks No. 88 on ENR Top 500 Design Firms