Job Information
UNIVERSITY OF TEXAS AT AUSTIN Senior Administrative Program Coordinator, Working Professional amp; Executive MBA Programs, Texas McCombs in Austin, Texas
Student Billing Management and SupervisionOversee and mentor a senior administrative associate responsible for day-to-day student billing operationsMaintain, develop and implement billing policies and procedures to ensure efficiency and accuracyCoordinate with UT Veteran Certification office and MBA Financial Aid team members to support accurate disbursal of student military benefits and federal aidReview and approve complex billing cases, refunds, and payment plansConduct new student orientation presentations on billing and payment proceduresPerform regular performance evaluations for the senior administrative associate.Course Scheduling and RegistrationOversee course schedule updates and course inventory managementRegister students in classes and resolve registration issuesAdminister course restrictions, degree audits, and scholastic warning reports.Manage student withdrawals, add/drop requests, leaves of absence, program transfers and other special registration issuesCommunication and CollaborationManage shared email inbox and liaise with IT, registrar, financial aid, veteran certification, graduate admissions officesUpdate staff on registration deadlines, billing policies, and related informationMaintain accurate academic recordsAdvise staff members on student billing, course scheduling, registration and related mattersStrategic InitiativesProvide feedback on current processesSupport planning and implementation of process improvementsContribute to departmental goal-setting and strategic planningPerform other duties as assigned.